--000000000000ec3fb605f1880fa6 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Here is the latest update from Canada Life regarding the reinstatement of the Canada Life policy for our Winnipeg caregivers. I will share additional updates with you as they are received. I regret the length of time Canada Life is taking to get this done. "The reinstatement is in process, it will take some time to reinstate coverage as we have to go through multiple departments for the coverage to be reactivated. However, I can assure you it is in process. Once it has been reinstated, any claims that have been incurred while the policy was terminated, can be submitted for reimbursement. Once I have an update, I will forward the information to you." Terence Barfield, CEBS (Compliant) Senior Manager Benefits _____________________________________________________ Thank you for the opportunity to serve you today! Let me know I did - Click here to complete a 3 question survey On Wed, Dec 28, 2022 at 8:02 AM Terence Barfield wrote: > Update - I just sent another follow up email to the Broker and Canada Lif= e > for an update on the status of our policy. Will update as soon as I hear > back. > > Terence Barfield, CEBS (Compliant) > Senior Manager Benefits > **** I am currently Out of Office; returning January 3rd (Tuesday) **** > **** I will respond to any emails as quickly as possible upon my return**= or > sooner if I happen to check emails while away =F0=9F=99=82** **** > **** For more immediate assistance, please contact > HRServiceCenter@TheKey.com **** > > > On Sat, Dec 24, 2022 at 2:40 PM Terence Barfield > wrote: > >> Update - I just sent a follow up to our Broker and am awaiting a respons= e >> as to the status for this policy for our Winnipeg caregivers. Will updat= e >> as soon as I hear back from them. >> >> Terence Barfield, CEBS (Compliant) >> Senior Manager Benefits >> **** I am currently Out of Office; returning January 3rd (Tuesday) **** >> **** I will respond to any emails as quickly as possible upon my return*= * or >> sooner if I happen to check emails while away =F0=9F=99=82** **** >> **** For more immediate assistance, please contact >> HRServiceCenter@TheKey.com **** >> >> >> On Thu, Dec 22, 2022 at 2:22 PM Terence Barfield >> wrote: >> >>> I've reached out to our broker and am awaiting feedback. >>> >>> Terence Barfield, CEBS (Compliant) >>> Senior Manager Benefits >>> **** Upcoming Out of Office Alert: Monday (12/26) - Monday (1/2) **** >>> >>> >>> On Thu, Dec 22, 2022 at 2:15 PM Chuck Terlesky >> cterlesky@homecareassistance.com> wrote: >>> >>>> Thanks, Terence - I'm hearing from one caregiver it's been cancelled >>>> and when I called they said the plan was deactivated - getting conflic= ting >>>> information. Thanks for checking into this again. It would be nice to = get >>>> this settled before Christmas. >>>> >>>> I had only asked about the policy number in the attached document. >>>> Maybe it=E2=80=99s diffe