--000000000000ae3ce50619c3b764 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hello Jennifer, I am very sorry to hear this news! Unfortunately, currently we do not have an EAP program in Canada, it might be a program that will be available in 2025. As far as support for the family, it is up to the department to provide anything they might think is appropriate in this type of situation. Sending a gift basket or flowers to the family is common; it is up to the management team. I hope this helps. Thank you, Maria Cobb *Sr. Manager, Benefits* maria.cobb@thekey.com TheKey.com [image: TheKey] On Fri, May 31, 2024 at 10:10=E2=80=AFAM Jennifer Winters wrote: > Hi Christa - > > I am very sorry to hear this. I am including Maria in order to > connect with you and provide the information requested. > > Thanks, > Jennifer > > > > On Fri, May 31, 2024 at 11:40=E2=80=AFAM Christa Carter-Mark christa.cartermark@thekey.com> wrote: > >> Good day, >> >> One of our caregivers in Montreal passed away over the weekend. In >> light of this sad news, I am reaching out to inquire if the organization >> has any existing policies to support the employee's family or provide gr= ief >> services to co-workers at our Canadian location. >> >> Your assistance in this matter would be greatly appreciated so that I ca= n >> relay this information to the Canadian Management Team. >> >> Thank you for your prompt attention to this sensitive matter. >> -- >> *Christa Carter-Mark* >> *Sr. Human Resources Manager - East* >> *christa.cartermark@thekey.com >> * >> TheKey.com >> [image: TheKey] >> *I'm sending this email during my designated work hours; please don't >> feel obligated to respond outside of your own. Please allow 24-48 hours = for >> a response, excluding weekends.* >> > > > -- > Jennifer Winters > VP, Human Resources > > jennifer.winters@TheKey.com > (972) 525-0812 > TheKey.com > [image: TheKey] > --000000000000ae3ce50619c3b764 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hello Jennifer, I am very sorry to hear this news!=C2= =A0=C2=A0 Unfortunately, currently we do not have = an EAP program in Canada, it might be a program that will be available in 2= 025.=C2=A0 As far as support for the family, it is up to the department to = provide anything they might think is appropriate in this type of situation.= =C2=A0 Sending a gift basket or flowers to the family is common; it is up t= o the management team. I hope this helps. Thank you, Maria Cobb Sr. Manager, Benefits maria.cobb@thekey.com TheKey.com </