--00000000000000185d05eb50805d Content-Type: text/plain; charset="UTF-8" Feel free to block off some time on my calendar and I can jump on a call with you to troubleshoot. On Tue, Oct 18, 2022 at 7:45 AM Timothy Thomas wrote: > yes i can do that...my current issue is thatt i need to get our remote > desktop going on the old system so that billing can begin but since ive > moved it to a new location i need to remap the IP and i'm having a > difficult time for some reason > > On Tue, Oct 18, 2022 at 10:37 AM John Andrew Hawkins > wrote: > >> Tim, >> Are you also able to do a manual backup of the data files from the >> accounting software? >> >> On Tue, Oct 18, 2022 at 7:30 AM Gabriel La wrote: >> >>> That's great! I still recommend we get the instance on the new computer >>> as well or at least figure out the recovery with Carbonite. This way if it >>> dies again we know the process and can recover. >>> >>> On Tue, Oct 18, 2022, 10:24 AM Timothy Thomas wrote: >>> >>>> Hi Gents, >>>> >>>> I went out and bought a power supply this morning and the old system is >>>> back in business. >>>> -- >>>> Tim Thomas >>>> Head of Canada Division >>>> *Please note my email has changed:* >>>> tt@TheKey.com >>>> (514) 591-9387 >>>> TheKey.com >>>> [image: TheKey] >>>> >>> > > -- > Tim Thomas > Head of Canada Division > *Please note my email has changed:* > tt@TheKey.com > (514) 591-9387 > TheKey.com > [image: TheKey] > --00000000000000185d05eb50805d Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Feel free to block off some time on my ca= lendar and I can jump on a call with you to troubleshoot. On Tue, Oct 18, 2022 at 7:45 AM Timothy Th= omas < tt@thekey.com > wrote: yes= i can do that...my current issue is thatt=C2=A0i need to get our remote de= sktop going on the old system so that billing can begin but since ive moved= it to a new location i need to remap the IP and i'm having a difficult= time for some reason On Tue, Oct 18, 2022 at 10:37 AM John Andrew Hawkins &= lt; jhawkins@thekey= .com > wrote: Tim, Are you also able to do a ma= nual backup of the data files from the accounting software? = On Tue, Oc= t 18, 2022 at 7:30 AM Gabriel La < it@thekey.com > wrote: That's great! I still recom= mend we get the instance on the new computer as well or at least figure out= the recovery with Carbonite. This way if it dies again we know the process= and can recover. On Tue, Oct 18, 2022, 10:24 AM Timothy Thomas < tt@thekey.com > wrote: Hi Gents, I went out and bought a power supply = this morning and the old system is back in business.=C2=A0 -- <t