--000000000000ec323c063507ae60 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Sorry had my times mixed up. I=E2=80=99ll call you around 2 *Respectfully, * *Shawntel Sousa, LPN* Client Success Manager | TheKey Mobile: 403-305-6588 Office: 403-301-3777 On Tue, May 13, 2025 at 10:56=E2=80=AFAM Timothy Thomas wro= te: > Call me after 2ET if you can > > On Tue, May 13, 2025 at 12:15=E2=80=AFPM Shawntel Sousa wrote: > >> Hi, >> >> Sorry, I am still not understanding. The agreement I see is for Lifeguar= d >> Pro and it lists the two added rates of $299(Wifi sensors) and $499(Wifi >> sensors and falls detection). >> >> Are we to see if they are interested in the system before giving them a >> rate for service then just include it in our hourly rate? Or do we discu= ss >> it with them and if they are interested then we let them know that we ca= n >> add it to their hourly rate for the amount that was present to us in the >> meeting and in the email as listed below? >> >> - *Tier 1:* $0.75/hour - Fall Detection: $399/month >> - *Tier 2:* $1.50/hour - Fall Detection: $399/month >> - *Tier 3:* $2.00/hour - Fall Detection: $399/month - Should be >> offered the subscription model upon discharge. >> - *Tier 4: Not included* - Sell the Subscription model >> >> >> *Respectfully, * >> >> *Shawntel Sousa, LPN* >> >> Client Success Manager | TheKey >> >> Mobile: 403-305-6588 Office: 403-301-3777 >> >> >> >> >> >> >> On Tue, May 13, 2025 at 10:02=E2=80=AFAM Timothy Thomas = wrote: >> >>> Yes, there's an addendum to the consent agreement in Pandadoc that you >>> would include with your default contract. >>> >>> The client isn't aware of the price increase as it's "included" but in >>> the addendum they can opt in to Lifeguard Wifi sensing (free) and Fall >>> detection ($399/month). >>> >>> On Tue, May 13, 2025 at 11:56=E2=80=AFAM Shawntel Sousa >>> wrote: >>> >>>> Ok perfect! >>>> One more questions, maybe I missed this because I was off - I know we >>>> are adding the price of lifeguard to the hourly rate but are there goi= ng to >>>> be any edits to the agreement to include this section? >>>> >>>> *Respectfully, * >>>> >>>> *Shawntel Sousa, LPN* >>>> >>>> Client Success Manager | TheKey >>>> >>>> Mobile: 403-305-6588 Office: 403-301-3777 >>>> >>>> >>>> >>>> >>>> >>>> >>>> On Tue, May 13, 2025 at 9:55=E2=80=AFAM Timothy Thomas = wrote: >>>> >>>>> Yes I'm getting some printed. >>>>> >>>>> On Tue, May 13, 2025 at 11:54=E2=80=AFAM Shawntel Sousa >>>>> wrote: >>>>> >>>>>> Hi, >>>>>> >>>>>> Will we be getting any material that we can bring with us to a >>>>>> consultation? >>>>>> >>>>>> *Respectfully, * >>>>>> >>>>>> *Shawntel Sousa, LPN* >>>>>> >>>>>> Client Success Manager | TheKey >>>>>> >>>>>> Mobile: 403-305-6588 Office: 403-301-3777 >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> On Wed, Apr 30, 2025 at 7:50=E2=80=AFAM Timothy Thomas wrote: >>>>>> >>>>>>> We've updated two of the collateral pieces with minor changes. >>>>>>>