--0000000000003a86c7061273d0e0 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Good morning, I wanted to bring to your attention an incident involving Claudia that I recently learned about during our conversation. It appears that she was involved in an accident during her working lunch hours on February 21st, and Sharron was made aware of the incident on the same day. Considering the employee was on the clock during the incident, I would like to inquire whether this situation falls under Workers Compensation. Respectfully, On Mon, Feb 26, 2024 at 3:32=E2=80=AFPM Timothy Thomas wrot= e: > Thank you Christa. > > On Mon, Feb 26, 2024 at 3:25=E2=80=AFPM Christa Carter-Mark christa.cartermark@thekey.com> wrote: > >> Good evening, >> >> Just wanted to update you on the status of this investigation. >> >> I have already connected with all parties involved, and I am scheduled t= o >> speak with them individually throughout this week. I will ensure to keep >> you informed of any outcomes or resolutions that may arise from these >> meetings. >> >> Thank you for your understanding, and if you have any specific concerns >> or questions, please feel free to reach out >> >> Respectfully, >> >> On Mon, Feb 26, 2024 at 9:42=E2=80=AFAM Dawn Kellerman >> wrote: >> >>> Good Morning Tim, >>> >>> I am looping in +Christa Carter-Mark fo= r >>> support. Christa - can you please contact Sharon and Claudia to discus= s >>> these concerns. >>> >>> Thank you >>> >>> On Mon, Feb 26, 2024 at 9:39=E2=80=AFAM Timothy Thomas = wrote: >>> >>>> Hi Dawn, >>>> >>>> I've forwarded you an email below from Sharon. She's been having issue= s >>>> with a Caregiver Manager Claudia Vasquez. You can read over her commen= ts >>>> along with a snapshot of a chat thread between the two of them. >>>> >>>> How would you recommend we proceed? I've had calls with Claudia in the >>>> past regarding her frustrations and it seems to help for a brief perio= d but >>>> ultimately we end up back in the same place. She doesn't feel supporte= d by >>>> Sharon, but at the same time is very negative and close minded to pote= ntial >>>> solutions. >>>> >>>> I would like to involve HR so that someone can speak with Claudia and >>>> document her concerns around Robin (our vancouver on-call manager and = Vanja >>>> a success manager) and we can put together a plan. If that's not enoug= h >>>> then perhaps we need to move on from Claudia. >>>> >>>> Thoughts? >>>> >>>> ---------- Forwarded message --------- >>>> From: Sharon Speirs >>>> Date: Sun, Feb 25, 2024 at 1:27=E2=80=AFPM >>>> Subject: Slack Re Claudia >>>> To: Timothy Thomas >>>> >>>> >>>> Hi Tim >>>> As shared this is just a few of the "slack" conversations that go on >>>> with Claudia and I want full transparency as its important to understa= nd >>>> and figure out how best to go forward. I have no issue with feedback o= r >>>> concerns brought my way but I have said multiple times that it is best= to >>>> talk thr