--0000000000000c38ee06214d66c9 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thank you both! On Wed, Sep 4, 2024 at 10:41=E2=80=AFAM Timothy Thomas wrot= e: > Sounds good, thank you. > > On Wed, Sep 4, 2024 at 11:40=E2=80=AFAM Tiffany Silton wrote: > >> Hi Tim, >> Yes I am sure that we can make that happen. We are regrouping with th= e >> IT team today to map our what our phased approach will look like, so I c= an >> ask for Chicago to be in the next roll out. >> Tiffany Silton >> Director, Division Operations >> * Please note my email has changed: * >> tsilton@thekey.com >> (760) 889-2188 >> TheKey.com >> [image: TheKey] >> >> >> On Wed, Sep 4, 2024 at 10:38=E2=80=AFAM Timothy Thomas w= rote: >> >>> Hi Tiffany, >>> >>> Chicago would like to split off from after hours support as of Septembe= r >>> 16th and manage their own on-call internally. Can this be set up for th= at >>> date? >>> >>> Thanks >>> Tim >>> >>> ---------- Forwarded message --------- >>> From: Diane Mockenhaupt >>> Date: Wed, Sep 4, 2024 at 11:04=E2=80=AFAM >>> Subject: Chicago On-Call >>> To: Timothy Thomas >>> >>> >>> Hi Tim, >>> >>> If we are approved to roll the new On-Call covering Chicago only, we >>> should be ready to start by September 16th. I have met individually w= ith >>> my team and we had a team meeting yesterday, we are on board to roll ou= t >>> the Answering Service model for Chicago. >>> >>> Thanks, >>> Diane >>> >>> -- >>> Diane Mockenhaupt >>> General Manager, Chicago Office >>> *Please note my email has changed:* >>> dmockenhaupt@TheKey.com >>> (224) 808-0607 >>> (847) 853-7777 >>> TheKey.com >>> [image: TheKey] >>> >> --0000000000000c38ee06214d66c9 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thank you both! On Wed, Sep 4, 2024 at 10:41=E2=80=AFAM Tim= othy Thomas < tt@thekey.com > wrot= e: Sounds good, thank you.=C2=A0 On Wed, Sep 4, 2024 at 11:40=E2=80=AFA= M Tiffany Silton < tsilton@thekey.com > wrote: Hi Tim, =C2=A0 Yes I am sure that = we can make that happen.=C2=A0 We are regrouping with the IT team today to = map our what our phased approach will look like, so I can ask for Chicago t= o be in the next roll out. Tiffany Silton Director, Division Operations=C2=A0 Please note my email has changed: tsilton@thekey.com (760) 889-2188 <font style=3D"font-family:Ar