Re: BLA-0000002955 - ARYA HEALTHY LIVING INC. - MLITSD THA Licence Application - Request for Additional Information

Hi Seth,

I was just following up on this.

Sean

On Mon, Jan 26, 2026 at 8:45 AM Sean Cygan <scygan@thekey.com> wrote:

> @Seth Poindexter <seth.poindexter@thekey.com> Micheal told me to
> forward this to you.  It needs to be completed ASAP.
>
> ---------- Forwarded message ---------
> From: Sean Cygan <scygan@thekey.com>
> Date: Mon, Jan 26, 2026 at 8:18 AM
> Subject: Fwd: BLA-0000002955 - ARYA HEALTHY LIVING INC. - MLITSD THA
> Licence Application - Request for Additional Information
> To: Timothy Thomas <tt@thekey.com>, Compliance <compliance@thekey.com>,
> Michael Jichetti <michael.jichetti@thekey.com>, Dylan Hodson <
> dylan.hodson@thekey.com>
>
>
> FYI
>
> ---------- Forwarded message ---------
> From: Dragan, Katia (MLITSD) <Katia.Dragan@ontario.ca>
> Date: Mon, Jan 26, 2026 at 5:44 AM
> Subject: Re: BLA-0000002955 - ARYA HEALTHY LIVING INC. - MLITSD THA
> Licence Application - Request for Additional Information
> To: Sean Cygan <scygan@thekey.com>
> Cc: compliance@thekey.com <compliance@thekey.com>, tt@thekey.com <
> tt@thekey.com>
>
>
> Good morning Sean,
>
> Thank you for sharing this amendment.
>
> I have reviewed the information you provided against the information
> requested on October 30th, 2025.
>
> Please note, your TCV number is still returning the result:
> *Non-compliant. *
>
> As shared in my initial email:
>
> In my previous experience, this generally occurs because the applicant has
> not entered the TCV portal
> <https://u46563450.ct.sendgrid.net/ls/click?upn=u001.zQSaZ-2FKAhVS1v07ioc6WKuR8JhXXad2gTwsFXjpdAA-2BUQs-2BaT9Ilng2p99i4RAdFgEYDWl1LU-2BWY3nsZn-2FqrE-2B6qwS4ZCk1rR6sULMGhffkSCVfj2CgFOV1eVLH1i14UzqVFimGF-2FPp-2BPUq6Z2w-2BstxzctuUcvTeLYYFzmYqfwdfdyJdohCLODWX5Hq61cy4tTVWA5jcoWIWl0nCJqBdgFbVreQMEQrik4mWozaPa6SszmL-2B7all-2FO2B-2FWRE-2FG2BwlIAfCwj758-2Bq52viUFErCfelMIwOOioeH-2Ba1jbHh9NCyL-2BRKtRo3cVaP5LHBER1Pa7-2FGUdoAqZoMa6vaK5519IuNsRlmM1kn-2Baj3rZOw0GbYFeHXRzDUlxzSxclbRLd2FXGpUZiOOEVD96C6kQxpasTh-2FEpiwGHShgVlqU1aDPvyGjvWLIbwQ5bEwe7ZCp9ALU-2FZ7WyaQ6SGDjJGN7ZPf8Nw-2FmXliis05LrD-2Fc9rXl9o1-2F39pAAjyIrhRiJh01UrM0Y0NTcfZSAY6lGMemNLcEsWqvwtuaTthoGkcsS1N5BVvILmiIwKFRPBRzn3P9hIa5U_utKfyxUK-2BPqBvpA03OySq6-2FcQjwhnl0pJ0NKpESjjbJ1oGQgX4zJBjHlTK-2BJCQ0ev0Zsr3I4-2BNuKbmrni8kyVSj4Mwy-2FSeUuCxAerVKQukCFoIUV-2BJhlCKnMSyV84AxnVU0ghJ4MtX5bbWIHQ1j4K13CY-2Fb2EwBxd2X5iRZ3r2QJCNVQMTt480GLjVHDRJfw5q5DlVF6mT5AtxWv1HpdNQ-3D-3D> to
> upload *an up-to-date Filling and Balance Confirmation (FBC) letter from
> the CRA* showing that the legal entity is *up to date on filing their
> returns and do not have any balances owed*. However, the Ministry of
> Finance and the CRA are the ultimate authorities on this matter.
>
>
> More information regarding the TCV process can be found *here
> <https://u46563450.ct.sendgrid.net/ls/click?upn=u001.zQSaZ-2FKAhVS1v07ioc6WKuR8JhXXad2gTwsFXjpdAA-2BUQs-2BaT9Ilng2p99i4RAdFgEYDWl1LU-2BWY3nsZn-2FqrE-2B6qwS4ZCk1rR6sULMGhffkSCVfj2CgFOV1eVLH1i14UzqVFimGF-2FPp-2BPUq6Z2w-2BstxzctuUcvTeLYYFzmYqfwdfdyJdohCLODWX5Hq61cy4tTVWA5jcoWIWl0nCJqBdgLTzInSowq6mxMi5gsmox1P7FfTAn1OgW5ECRWFrV8GFUWHi055tVhQ3tQKGHoi-2B2bRh9TuR7iLqLpxdBMsUZxSYpwQ5xq15H-2FNjOA-2FkNOGU-2FdOkqD-2FcS2cHrMpkDIzR46b7G-2B2FyPvAal3-2BrokCMSX9A3KRO7wToxlvYZZRhJEHZNStvRXuiG8gBPXD0AEiUMMuLolCr3l1I7M70vtJIb6L1EpuVIvEQlhGG9tkA-2BXiEcI5NRGP9-2FLbHpitHCT9Ex54Owl3ASYIKXW5-2F90moSzel1VClMGuVv2K5qlbBzjMTH4g55Xq73MRSLkQasA0hqTWnn2BxEAKWExWg69idXDDph9v1HCA13a6hLBmM-2BX43tWa_utKfyxUK-2BPqBvpA03OySq6-2FcQjwhnl0pJ0NKpESjjbJ1oGQgX4zJBjHlTK-2BJCQ0ev0Zsr3I4-2BNuKbmrni8kyVYm-2FXHvDEtwPliNRX7RVLbcRTyLXwru1Eoo9cyUV4hI-2FMHHDj2OMYhaMg-2FZc5SNYyJBvkDjnvJs-2BJl8EkyQdazXm-2FhYUrVAJrOM5-2BzFFSujjbC2Mv63k6Yid8hYp2epSOQ-3D-3D>.* You
> can contact the dedicated TCV team at:
>
>    - 1-866-ONT-TAXS (668-8297)
>    - Toll-free TTY: TTY: 1-800-263-7776
>    - By email - TCV@ontario.ca
>
> *Kindly resolve this matter by February 2, 2026. *
>
> Thank you,
>
> *Katia Dragan*
>
> Bilingual Licensing Review Assessor |  Temporary Help Agency & Recruiter
> Licensing Unit
>
> Ministry of Labour, Immigration, Training & Skills Development |  Ontario
> Public Service
>
> *katia.dragan@ontario.ca <katia.dragan@ontario.ca>*
>
> *Taking pride in strengthening Ontario, its places and its people*
>
>
>
> *Katia Dragan*
>
> Évaluatrice bilingue des demandes de permis  |  Permis d’agence de
> placement et de recruteur
>
> Ministère du Travail, de l’Immigration, de la Formation et du
> Développement des compétences |  Fonction publique de l’Ontario
>
> *katia.dragan@ontario.ca <katia.dragan@ontario.ca>*
>
>
>
> *Fiers de renforcer l'Ontario, ses lieux et sa population*
>
>
> ------------------------------
> *From:* Sean Cygan <scygan@thekey.com>
> *Sent:* Thursday, January 22, 2026 10:57 AM
> *To:* Dragan, Katia (MLITSD) <Katia.Dragan@ontario.ca>
> *Cc:* compliance@thekey.com <compliance@thekey.com>; tt@thekey.com <
> tt@thekey.com>
> *Subject:* Re: BLA-0000002955 - ARYA HEALTHY LIVING INC. - MLITSD THA
> Licence Application - Request for Additional Information
>
>
> *CAUTION -- EXTERNAL E-MAIL - Do not click links or open attachments
> unless you recognize the sender.*
> Dear Ms. Dragan,
>
> Attached is the requested letter.
>
> We apologize for the delay in providing this document and appreciate your
> patience throughout the process.
>
> Please let me know if you require any further information.
>
> Best regards,
>
> Sean Cygan
>
>
> On Fri, Jan 9, 2026 at 5:37 AM Dragan, Katia (MLITSD) <
> Katia.Dragan@ontario.ca> wrote:
>
> Hello,
>
> I am writing for an update on your letter of credit.
>
> Thank you,
>
> *Katia Dragan*
>
> Bilingual Licensing Review Assessor |  Temporary Help Agency & Recruiter
> Licensing Unit
>
> Ministry of Labour, Immigration, Training & Skills Development |  Ontario
> Public Service
>
> *katia.dragan@ontario.ca <katia.dragan@ontario.ca>*
>
> *Taking pride in strengthening Ontario, its places and its people*
>
>
>
> *Katia Dragan*
>
> Évaluatrice bilingue des demandes de permis  |  Permis d’agence de
> placement et de recruteur
>
> Ministère du Travail, de l’Immigration, de la Formation et du
> Développement des compétences |  Fonction publique de l’Ontario
>
> *katia.dragan@ontario.ca <katia.dragan@ontario.ca>*
>
>
>
> *Fiers de renforcer l'Ontario, ses lieux et sa population*
>
>
> ------------------------------
> *From:* Dragan, Katia (MLITSD) <Katia.Dragan@ontario.ca>
> *Sent:* Thursday, December 18, 2025 9:47 AM
> *To:* Sean Cygan <scygan@thekey.com>
> *Cc:* compliance@thekey.com <compliance@thekey.com>; tt@thekey.com <
> tt@thekey.com>
> *Subject:* Re: BLA-0000002955 - ARYA HEALTHY LIVING INC. - MLITSD THA
> Licence Application - Request for Additional Information
>
> Hello Sean,
>
> Thank you for this update.
>
> I will reach out on January 9th for an update if I do not hear from you
> before then.
>
> Warm regards,
>
> *Katia Dragan*
>
> Bilingual Licensing Review Assessor |  Temporary Help Agency & Recruiter
> Licensing Unit
>
> Ministry of Labour, Immigration, Training & Skills Development |  Ontario
> Public Service
>
> *katia.dragan@ontario.ca <katia.dragan@ontario.ca>*
>
> *Taking pride in strengthening Ontario, its places and its people*
>
>
>
> *Katia Dragan*
>
> Évaluatrice bilingue des demandes de permis  |  Permis d’agence de
> placement et de recruteur
>
> Ministère du Travail, de l’Immigration, de la Formation et du
> Développement des compétences |  Fonction publique de l’Ontario
>
> *katia.dragan@ontario.ca <katia.dragan@ontario.ca>*
>
>
>
> *Fiers de renforcer l'Ontario, ses lieux et sa population*
>
>
> ------------------------------
> *From:* Sean Cygan <scygan@thekey.com>
> *Sent:* Wednesday, December 17, 2025 5:50 PM
> *To:* Dragan, Katia (MLITSD) <Katia.Dragan@ontario.ca>
> *Cc:* compliance@thekey.com <compliance@thekey.com>; tt@thekey.com <
> tt@thekey.com>
> *Subject:* Re: BLA-0000002955 - ARYA HEALTHY LIVING INC. - MLITSD THA
> Licence Application - Request for Additional Information
>
>
> *CAUTION -- EXTERNAL E-MAIL - Do not click links or open attachments
> unless you recognize the sender.*
>
> Dear Ms. Dragan,
>
> I am writing to update you on the Know Your Customer (KYC) process for
> Arya Healthy Living Inc.
>
> Our bank has indicated that the process is almost complete. Once we
> receive the final confirmation letter, I will send it over to you as soon
> as possible.  Will this delay in receiving the letter cause any issues with
> our application?
>
> Thank you for your understanding. Please let me know if you have any
> questions or concerns regarding the KYC process for Arya Healthy Living Inc.
>
> Sean
>
>
> On Mon, Nov 17, 2025 at 10:47 AM Dragan, Katia (MLITSD) <
> Katia.Dragan@ontario.ca> wrote:
>
> Hello,
>
> Thank you your message.
>
> I will touch based with you regarding the amendment on December 17th,
> 2025.
>
> We can see from there if additional time is required.
>
> Warm regards,
>
> *Katia Dragan*
>
> Bilingual Licensing Review Assessor |  Temporary Help Agency & Recruiter
> Licensing Unit
>
> Ministry of Labour, Immigration, Training & Skills Development |  Ontario
> Public Service
>
> *katia.dragan@ontario.ca <katia.dragan@ontario.ca>*
>
> *Taking pride in strengthening Ontario, its places and its people*
>
>
>
> *Katia Dragan*
>
> Évaluatrice bilingue des demandes de permis  |  Permis d’agence de
> placement et de recruteur
>
> Ministère du Travail, de l’Immigration, de la Formation et du
> Développement des compétences |  Fonction publique de l’Ontario
>
> katia.dragan@ontario.ca
>
>
>
> *Fiers de renforcer l'Ontario, ses lieux et sa population*
>
>
> ------------------------------
> *From:* Sean Cygan <scygan@thekey.com>
> *Sent:* Monday, November 17, 2025 1:14 PM
> *To:* Dragan, Katia (MLITSD) <Katia.Dragan@ontario.ca>
> *Cc:* compliance@thekey.com <compliance@thekey.com>; tt@thekey.com <
> tt@thekey.com>
> *Subject:* Re: BLA-0000002955 - ARYA HEALTHY LIVING INC. - MLITSD THA
> Licence Application - Request for Additional Information
>
>
> *CAUTION -- EXTERNAL E-MAIL - Do not click links or open attachments
> unless you recognize the sender.*
> Dear Ms. Dragan,
>
> Thank you for your prompt response regarding the Irrevocable Letter of
> Credit (ILOC) amendment.
>
> We understand and acknowledge the Ministry's position, as confirmed by
> your Legal Services Branch, that the letter must be amended according to
> the security requirements set out by the Employment Standards Act, 2000.
>
> As we mentioned in our previous email on November 13th, making the
> required amendment typically takes 4–6 weeks to complete.
>
> We are proceeding with initiating the KYC process for Arya Healthy Living
> Inc. to allow the bank to issue an amended ILOC fully in the name of the
> company.
>
> Given the necessary timeline, can you please confirm that this delay will
> be acceptable?
>
> Please let me know if you have any questions or concerns.
>
> Kind regards,
> Sean
>
> On Mon, Nov 17, 2025 at 6:50 AM Dragan, Katia (MLITSD) <
> Katia.Dragan@ontario.ca> wrote:
>
> Hello,
>
> Thank you for your response.
>
> We have discussed your situation with our Legal Services Branch.
>
> Unfortunately, under the security requirements as set out by the *Employment
> Standards Act, 2000*, the letter must be amended.
>
> Alternatively, the current letter can be cancelled, and you can choose to
> pursue a surety bond
> <https://www.ontario.ca/page/licensing-temporary-help-agencies-and-recruiters#section-4>.
> It is entirely up to your preference, but surety bonds generally have a
> faster turnaround when compared to the letters of credit.
>
> Thank you for your understanding,
>
> *Katia Dragan*
>
> Bilingual Licensing Review Assessor |  Temporary Help Agency & Recruiter
> Licensing Unit
>
> Ministry of Labour, Immigration, Training & Skills Development |  Ontario
> Public Service
>
> *katia.dragan@ontario.ca <katia.dragan@ontario.ca>*
>
> *Taking pride in strengthening Ontario, its places and its people*
>
>
>
> *Katia Dragan*
>
> Évaluatrice bilingue des demandes de permis  |  Permis d’agence de
> placement et de recruteur
>
> Ministère du Travail, de l’Immigration, de la Formation et du
> Développement des compétences |  Fonction publique de l’Ontario
>
> katia.dragan@ontario.ca
>
>
>
> *Fiers de renforcer l'Ontario, ses lieux et sa population*
> ------------------------------
> *From:* Sean Cygan <scygan@thekey.com>
> *Sent:* Friday, November 14, 2025 10:58 AM
> *To:* Dragan, Katia (MLITSD) <Katia.Dragan@ontario.ca>
> *Cc:* compliance@thekey.com <compliance@thekey.com>; tt@thekey.com <
> tt@thekey.com>
> *Subject:* Re: BLA-0000002955 - ARYA HEALTHY LIVING INC. - MLITSD THA
> Licence Application - Request for Additional Information
>
>
> *CAUTION -- EXTERNAL E-MAIL - Do not click links or open attachments
> unless you recognize the sender.*
>
> Dear Ms. Dragan
>
>
>
> Attached you will find the completed Temporary Help Agency Additional
> Information Form.
>
>
>
> The legal name of the entity is Arya Healthy Living Inc. There are two
> registered business names (DBAs) for this entity: TheKey and Home Care
> Assistance Waterloo. Documentation for both registrations is attached.
>
>
>
> Please note that Melissa Reyes has been removed from the Ontario Business
> Registry and Chris Gerard has been added. The supporting documentation for
> this change is also attached.
>
>
>
> Please let me know if you have any questions.
>
> Kind regards,
>
> On Thu, Nov 13, 2025 at 4:41 PM Sean Cygan <scygan@thekey.com> wrote:
>
> Dear Ms. Dragon,
>
> Thank you for your email and for identifying the amendment required to the
> Irrevocable Letter of Credit (ILOC) associated with our application for
> Arya Healthy Living Inc.
>
> We have reviewed your feedback with our issuing bank, JPMorgan Chase Bank,
> N.A. (Toronto Branch). The bank has indicated that removing the reference
> to “HCA Home Care Assistance Canada Inc.” would require Arya Healthy Living
> Inc. to undergo a full Know-Your-Client (KYC) process, which typically
> takes 4–6 weeks to complete and would substantially delay the licensing
> process.
>
> To expedite resolution while ensuring the security remains fully
> enforceable for the benefit of the Ministry, the bank has proposed
> retaining the current language in the first paragraph of the ILOC, which
> reads as follows:
>
> “FOR THE ACCOUNT HCA HOME CARE ASSISTANCE CANADA INC., 1100-1055 West
> Georgia Street, Vancouver, British Columbia, V6E 3P3 FOR AND ON BEHALF OF
> ARYA HEALTHY LIVING INC., 375 University Avenue East, Unit 104, Waterloo,
> Ontario, N2K 3M7 (the ‘Customer’)…”
>
> The bank has confirmed that this structure does *not* change the legal or
> financial obligations under the Letter of Credit and that the Ministry
> remains the direct beneficiary with the same right to draw on the full CAD
> $25,000 amount. The wording simply reflects the administrative banking
> arrangement under which Arya Healthy Living Inc. operates its financial
> accounts through its parent company.
>
> We would like to confirm whether the Ministry can accept this alternate
> wording, given that:
>
>    -
>
>    The ILOC remains irrevocable, unconditional, and payable on demand to
>    the Ministry.
>    -
>
>    The amount, beneficiary, and enforceability are unchanged.
>    -
>
>    The inclusion of “for and on behalf of Arya Healthy Living Inc.”
>    clearly identifies the applicant entity as the obligor.
>
> If this wording cannot be accepted, we will proceed with initiating the
> KYC process for Arya Healthy Living Inc. to allow the bank to issue an
> amended ILOC fully in its name; however, we would appreciate confirmation
> to avoid unnecessary delays if the current structure is permissible.
>
> Please let us know whether this version of the ILOC will satisfy the
> Ministry’s security requirements or if a new ILOC must be issued.
>
> Thank you for your time and consideration.
>
> Kind regards,
>
>
>
> On Thu, Nov 6, 2025 at 8:28 AM Sean Cygan <scygan@thekey.com> wrote:
>
> Hi Katia,
>
> Yes we have received the email and we are working on the request.
>
> Sean
>
> On Thu, Nov 6, 2025 at 5:52 AM 'Dragan, Katia (MLITSD)' via Compliance <
> compliance@thekey.com> wrote:
>
> Hello,
>
> I am just writing to ask that you confirm having received this email.
>
> Thank you,
>
> *Katia Dragan*
>
> Bilingual Licensing Review Assessor |  Temporary Help Agency & Recruiter
> Licensing Unit
>
> Ministry of Labour, Immigration, Training & Skills Development |  Ontario
> Public Service
>
> *katia.dragan@ontario.ca <katia.dragan@ontario.ca>*
>
> *Taking pride in strengthening Ontario, its places and its people*
>
>
>
> *Katia Dragan*
>
> Évaluatrice bilingue des demandes de permis  |  Permis d’agence de
> placement et de recruteur
>
> Ministère du Travail, de l’Immigration, de la Formation et du
> Développement des compétences |  Fonction publique de l’Ontario
>
> katia.dragan@ontario.ca
>
>
>
> *Fiers de renforcer l'Ontario, ses lieux et sa population*
>
>
> ------------------------------
> *From:* Katia Dragan <katia.dragan@ontario.ca>
> *Sent:* Thursday, October 30, 2025 8:46 AM
> *To:* compliance@thekey.com <compliance@thekey.com>; tt@thekey.com <
> tt@thekey.com>
> *Subject:* BLA-0000002955 - ARYA HEALTHY LIVING INC. - MLITSD THA Licence
> Application - Request for Additional Information
>
>
>
> 10/30/2025
>
> ARYA HEALTHY LIVING INC.
> unit 104-375 University Avenue East
> Waterloo, ON N2K 3M7
> Canada
>
> *By Email compliance@thekey.com <compliance@thekey.com>; tt@thekey.com
> <tt@thekey.com>*
>
> *Re: Application ID BLA-0000002955, ARYA HEALTHY LIVING INC.*
>
> This is in regards to the above-noted application under the Employment
> Standards Act, 2000 for a licence to operate as a temporary help agency.
>
>
>
> *We require the following additional information:*
>
>
> *Irrevocable Letter of Credit*
> I have reviewed the security provided in connection with your application.
> The ILOC requires an amendment.
>
> *The first paragraph of your ILOC states: *
>
>    - WE, JPMORGAN CHASE BANK, N.A., TORONTO BRANCH, ATTN: STANDBY LETTER
>    OF CREDIT UNIT, SUITE 4500, TD BANK TOWER, 66 WELLINGTON STREET WEST,
>    TORONTO, ONTARIO M5K 1 E7, CANADA (EITHER "WE" OR THE "BANK") HEREBY ISSUE
>    TO AND IN YOUR FAVOUR OUR IRREVOCABLE STANDBY LETTER OF CREDIT* FOR
>    THE ACCOUNT HCA HOME CARE ASSISTANCE CANADA INC., 1100 - 1055 WEST GEORGIA
>    STREET, VANCOUVER, BRITISH COLUMBIA, V6E 3P3 FOR AND ON BEHALF OF ARYA
>    HEALTHY LIVING INC. *375 UNIVERSITY AVENUE EAST, UNIT 104, WATERLOO,
>    ONTARIO, N2K 3M7 (THE "CUSTOMER") FOR AN AMOUNT NOT TO EXCEED CAD 25,000.00
>    (CANADIAN TWENTY-FIVE THOUSAND AND 00/100 DOLLARS) IN LAWFUL MONEY OF
>    CANADA.
>
> *Per the ministry template
> <https://u46563450.ct.sendgrid.net/ls/click?upn=u001.zQSaZ-2FKAhVS1v07ioc6WKo-2BeJwv3PapSvlpyFiirF0SmcAj8qNdh6ri-2BEP3XfvDYpNsSVYfr9V2wrAcaoYMHQg-3D-3Dwdzh_utKfyxUK-2BPqBvpA03OySq6-2FcQjwhnl0pJ0NKpESjjbJ1oGQgX4zJBjHlTK-2BJCQ0ev0Zsr3I4-2BNuKbmrni8kyVUKRa2OUG9mqvE6UBMQCQlwqjHWQIrzcEqrpBxEQlrf0WHwDrDckz94nXocICm2nvfzH-2B659NGPckOeLiruGPkmDynRy0ZiClZGw7YPr1BloEIceZlGO-2FVKQ8B5-2B4x3p5g-3D-3D>,
> the first paragraph must be replaced with the following:*
>
>    - WE, JPMORGAN CHASE BANK, N.A., TORONTO BRANCH, ATTN: STANDBY LETTER
>    OF CREDIT UNIT, SUITE 4500, TD BANK TOWER, 66 WELLINGTON STREET WEST,
>    TORONTO, ONTARIO M5K 1 E7, CANADA (EITHER "WE" OR THE "BANK") HEREBY ISSUE
>    TO AND IN YOUR FAVOUR OUR IRREVOCABLE STANDBY LETTER OF CREDIT* FOR
>    THE ACCOUNT OF ARYA HEALTHY LIVING INC.* 375 UNIVERSITY AVENUE EAST,
>    UNIT 104, WATERLOO, ONTARIO, N2K 3M7 (THE "CUSTOMER") FOR AN AMOUNT NOT TO
>    EXCEED CAD 25,000.00 (CANADIAN TWENTY-FIVE THOUSAND AND 00/100 DOLLARS) IN
>    LAWFUL MONEY OF CANADA.
>
> In other words, the security must be issued to the account of the
> applicant business. We cannot accept a security issued to the account of
> another business on behalf of the applicant.
>
> Kindly ask the bank to issue an amendment to resolve this issue.
>
> If this is not possible, you may wish to look into a new ILOC, or a surety
> bond, in order to meet the security requirement.
>
>
> *Tax Compliance Verification (TCV)*
>
> I have completed a TCV check using the Ministry of Finance's (MoF) online
> portal. *The TCV check we conducted for 23-019689-TCV has returned a
> result of: Non-compliant. *
>
>
> In my previous experience, this generally occurs because the applicant has
> not entered the TCV portal
> <https://u46563450.ct.sendgrid.net/ls/click?upn=u001.zQSaZ-2FKAhVS1v07ioc6WKuR8JhXXad2gTwsFXjpdAA-2BUQs-2BaT9Ilng2p99i4RAdFgEYDWl1LU-2BWY3nsZn-2FqrE-2B6qwS4ZCk1rR6sULMGhffkSCVfj2CgFOV1eVLH1i14UzqVFimGF-2FPp-2BPUq6Z2w-2BstxzctuUcvTeLYYFzmYqfwdfdyJdohCLODWX5Hq61cy4tTVWA5jcoWIWl0nCJqBdgFbVreQMEQrik4mWozaPa6SszmL-2B7all-2FO2B-2FWRE-2FG2BwlIAfCwj758-2Bq52viUFErCfelMIwOOioeH-2Ba1jbHh9NCyL-2BRKtRo3cVaP5LHBER1Pa7-2FGUdoAqZoMa6vaK5519IuNsRlmM1kn-2Baj3rZOw0GbYFeHXRzDUlxzSxclbRLd2FXGpUZiOOEVD96C6kQxpasTh-2FEpiwGHShgVlqU1aDPvyGjvWLIbwQ5bEwe7ZCp9ALU-2FZ7WyaQ6SGDjJGN7ZPf8Nw-2FmXliis05LrD-2Fc9rXl9o1-2F39pAAjyIrhRiJh01UrM0Y0NTcfZSAY6lGMemNLcEsWqvwtuaTthoGkcsS1N5BVvILmiIwKFRPBRzn3P9hIa5U_utKfyxUK-2BPqBvpA03OySq6-2FcQjwhnl0pJ0NKpESjjbJ1oGQgX4zJBjHlTK-2BJCQ0ev0Zsr3I4-2BNuKbmrni8kyVSj4Mwy-2FSeUuCxAerVKQukCFoIUV-2BJhlCKnMSyV84AxnVU0ghJ4MtX5bbWIHQ1j4K13CY-2Fb2EwBxd2X5iRZ3r2QJCNVQMTt480GLjVHDRJfw5q5DlVF6mT5AtxWv1HpdNQ-3D-3D> to
> upload *an up-to-date Filling and Balance Confirmation (FBC) letter from
> the CRA* showing that the legal entity is *up to date on filing their
> returns and do not have any balances owed*. However, the Ministry of
> Finance and the CRA are the ultimate authorities on this matter.
>
> More information regarding the TCV process can be found *here
> <https://u46563450.ct.sendgrid.net/ls/click?upn=u001.zQSaZ-2FKAhVS1v07ioc6WKuR8JhXXad2gTwsFXjpdAA-2BUQs-2BaT9Ilng2p99i4RAdFgEYDWl1LU-2BWY3nsZn-2FqrE-2B6qwS4ZCk1rR6sULMGhffkSCVfj2CgFOV1eVLH1i14UzqVFimGF-2FPp-2BPUq6Z2w-2BstxzctuUcvTeLYYFzmYqfwdfdyJdohCLODWX5Hq61cy4tTVWA5jcoWIWl0nCJqBdgLTzInSowq6mxMi5gsmox1P7FfTAn1OgW5ECRWFrV8GFUWHi055tVhQ3tQKGHoi-2B2bRh9TuR7iLqLpxdBMsUZxSYpwQ5xq15H-2FNjOA-2FkNOGU-2FdOkqD-2FcS2cHrMpkDIzR46b7G-2B2FyPvAal3-2BrokCMSX9A3KRO7wToxlvYZZRhJEHZNStvRXuiG8gBPXD0AEiUMMuLolCr3l1I7M70vtJIb6L1EpuVIvEQlhGG9tkA-2BXiEcI5NRGP9-2FLbHpitHCT9Ex54Owl3ASYIKXW5-2F90moSzel1VClMGuVv2K5qlbBzjMTH4g55Xq73MRSLkQasA0hqTWnn2BxEAKWExWg69idXDDph9v1HCA13a6hLBmM-2BX43tWa_utKfyxUK-2BPqBvpA03OySq6-2FcQjwhnl0pJ0NKpESjjbJ1oGQgX4zJBjHlTK-2BJCQ0ev0Zsr3I4-2BNuKbmrni8kyVYm-2FXHvDEtwPliNRX7RVLbcRTyLXwru1Eoo9cyUV4hI-2FMHHDj2OMYhaMg-2FZc5SNYyJBvkDjnvJs-2BJl8EkyQdazXm-2FhYUrVAJrOM5-2BzFFSujjbC2Mv63k6Yid8hYp2epSOQ-3D-3D>.* You
> can contact the dedicated TCV team at:
>
>    - 1-866-ONT-TAXS (668-8297)
>    - Toll-free TTY: TTY: 1-800-263-7776
>    - By email - TCV@ontario.ca
>
> *Business Structure Details*
> The application submission form you submitted indicates that there are is
> one individual registered as a corporate director(s) and/or officer(s):
>
>    - Chen Xie
>
> However, our search with the Ontario Business Registry indicates that
> there are two individual registered as
> a corporate director(s) and/or officer(s):
>
>    - MELISSA REYES
>    - TIMOTHY THOMAS
>
> *Kindly complete each attached form to confirm your business structure
> information. Please ensure that all pages are completed, and that you
> indicate the following for all individuals:*
>
>    - The director(s)/officer(s)'s *full name*
>    - The director(s)/officer(s)'s *title*
>    - The director(s)/officer(s)'s *address*
>
> *Business Address: *
>
> The business address provided for the applicant in the
> Ontario Business Registry is:
>
>    - 130 Adelaide Street West, Suite 701, Toronto, Ontario, M5H 2K4,
>    Canada
>
> The business address provided for the applicant in the application is:
>
>    - unit 104-375 University Avenue East, Waterloo, ON N2K 3M7, Canada
>
> *Please confirm your complete business address by responding to this
> email. *
>
> *Operating Names: *
> The following operating name is present in the Ontario Business Registry,
> but does not seem to appear in your application:
>
>    - HOME CARE ASSISTANCE WATERLOO
>
> *Please confirm the operating names of the applicant business by
> responding to this email.*
>
>
> We would appreciate your attention to these matters by: *November 13,
> 2025*
>
>
> Thank you in advance.
>
>
> Katia Dragan
> MLITSD Reviewer
> Temporary Help Agency & Recruiter Licensing Unit
> Ministry of Labour, Immigration, Training and Skills Development
>
>
>
>
>
>