--0000000000009f500a06264306f5 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Will do. We did just sign a contract with Alta but no date set yet. Will send that once available. On Tue, Nov 5, 2024 at 7:40=E2=80=AFPM Timothy Thomas wrote= : > Ok please keep me updated. We need a resolution as the team cannot work > from the office. > > Thanks. > > On Tue, Nov 5, 2024 at 4:03=E2=80=AFPM Gabriel La wrote: > >> We have already reached out for more information from Altafiber but if >> they do not meet our minimum requirements we will need to use another >> provider. >> >> On Tue, Nov 5, 2024 at 3:48=E2=80=AFPM Timothy Thomas wr= ote: >> >>> Thanks Gabe. >>> >>> Will has one in mind. Can we not bother splitting hairs over a few >>> dollars and get this resolved asap? >>> >>> On Tue, Nov 5, 2024 at 2:46=E2=80=AFPM Gabriel La wrote= : >>> >>>> Hi Team, >>>> >>>> Yes. Aaron has escalated this to me and the responses from spectrum >>>> have been terrible. IT will be doing an evaluation for the best ISP in= the >>>> area to move to. >>>> >>>> Thanks, >>>> >>>> >>>> On Tue, Nov 5, 2024, 2:34=E2=80=AFPM Timothy Thomas wr= ote: >>>> >>>>> Hi Gabe, >>>>> >>>>> This internet issue has been a real pain for the Cincinnati team. Can >>>>> we get approval to use another ISP as soon as possible? >>>>> >>>>> Thanks >>>>> Tim. >>>>> >>>>> ---------- Forwarded message --------- >>>>> From: Will Reid >>>>> Date: Tue, Nov 5, 2024 at 12:26=E2=80=AFPM >>>>> Subject: Internet issue >>>>> To: Timothy Thomas >>>>> >>>>> >>>>> Here is the chain of chats with Aaron Worob. >>>>> >>>>> Thanks! >>>>> >>>>> >>>>> >>>>> Will Reid >>>>> Partner >>>>> * Please note my email has changed: * >>>>> wreid@thekey.com >>>>> 513-707-2304 >>>>> TheKey.com >>>>> [image: TheKey] >>>>> >>>> >> >> -- >> Gabriel La >> Head of IT Operations >> it@thekey.com >> Contact IT Support 8am-9pm est @ (888)838-1955 | hca.freshdesk.com >> TheKey.com >> [image: TheKey] >> > --=20 Gabriel La Head of IT Operations it@thekey.com Contact IT Support 8am-9pm est @ (888)838-1955 | hca.freshdesk.com TheKey.com [image: TheKey] --0000000000009f500a06264306f5 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Will do. We did just sign a contract with= Alta but no date set yet. Will send that once available.=C2=A0 On Tue, Nov 5, 2024 at 7:40=E2=80=AF= PM Timothy Thomas < tt= @thekey.com > wrote: Ok please keep me updated. We need a resolutio= n as the team cannot work from the office.=C2=A0 Thanks.=C2=A0 On Tue, Nov 5, 2024 at 4:03=E2= =80=AFPM Gabriel La < = it@thekey.com > wrote: We have already reached out = for more information from Altafiber but if they do not meet our minimum req= uirements we will need to use another provider. On Tu= e, Nov 5, 2024 at 3:48=E2=80=AFPM Timothy Thomas < tt@thekey.com > wrote: <blockqu= ote class=3D"gmail_quote" style=3D"margin:0px 0px 0px 0.8ex;border-left:1px= solid rgb(204,204,204);padding-left