--000000000000a95f960630a44116 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Timothy, I apologize for the second email. I've updated the Canada slide, with the exception of Desiree Aranjo. She will be removed from the headcount in March, as her regional intake position is effective March 10, 2025. Please let me know if you have any questions or concerns. Katherine Guildner Manager, HR Process Improvement | TheKey Mobile: 1.860.406.1641 I am in the Eastern Standard Time Zone and am sending this email at a time that suits my work schedule; please do not feel obligated to reply outside of your working hours. On Tue, Mar 18, 2025 at 4:58=E2=80=AFPM Katherine Guildner wrote: > Hi Timothy, > > Thank you for bringing these corrections to my attention. I've updated th= e > staffing ratio with all the information you've provided, with the excepti= on > of Milwaukee. > > Emily Sun's termination was entered in Workday effective February 27, > 2025. Given this, her position will still count towards February's staffi= ng > ratio. Of course, moving forward into March, she will no longer be includ= ed. > > Also, Ashley Alford is currently listed as a caregiver manager in Workday= . > I don't see a job change or job offer signed on her behalf. Is this > something the internal team is currently working on? > > Katherine Guildner > > Manager, HR Process Improvement | TheKey > > Mobile: 1.860.406.1641 > > > I am in the Eastern Standard Time Zone and am sending this email at a tim= e > that suits my work schedule; please do not feel obligated to reply outsid= e > of your working hours. > > > > On Tue, Mar 18, 2025 at 12:13=E2=80=AFPM Timothy Thomas w= rote: > >> Hi Katherine, >> >> I have a few corrections regarding the headcount on the MOR slides: >> >> 1. **Chicago:** The MOR slides show 4 client-facing roles, but your shee= t >> accurately lists 3. >> 2. **Columbus:** The slides show no client-facing roles, but your sheet >> correctly lists 1 (Brooke). >> 3. **Milwaukee:** Emily Sun resigned, and Ashley Alford has taken over >> the CSM role. This market should now have 1 client-facing and 1 >> caregiver-facing role. >> 4. **Montreal:** Your sheet is accurate with 3 client-facing roles, but >> the slides show 4. >> 5. **Toronto:** Your sheet needs an update. Claire McCorquodale is no >> longer with the company and has been replaced by Nathan Castaneda. >> Additionally, Desiree Aranjo is now on the Regional Intake team and shou= ld >> be removed from our headcount. >> >> Please let me know if you have any questions. >> >> Thanks, >> Timothy >> >> On Mon, Mar 17, 2025 at 3:51=E2=80=AFPM Katherine Guildner >> wrote: >> >>> Dear Regional Directors, >>> >>> Please find the February Staffing Ratio linked here >>> . >>> This report details your client-facing and caregiver-facing roles. >>> >>> Kindly verify the accuracy of both the employee inclusion and their >>> billable status as listed within the document. >>> >>> If you hav