----==_mimepart_6691728d9a1a6_2163f97922dace455477618 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Please take a look at ticket #847169 raised by 157578 Jane Bowen CDHC (en= ja1949@gmail.com). Please issue the below requested refund. Clien= t Name: Jane Bowen CDHC NetSuite ID: 157578 Location:=C2=A0Calgary=C2=A0= Transaction Numbers: CM 40244 Payment Dates: CM date 6/27/24 Refund A= mount: $38.00 E-transfer email address: enja1949@gmail.com E-Transfer P= hone number:=C2=A0 Security Question if needed:=C2=A0what city do you li= ve in? =C2=A0 Security Answer if Needed: Calgary Reason for refund: Una= pplied CM 40244 on account Thank you, =E2=80=8BLisa Barker = = On Tue, 9 Jul at 5:39 PM , 157578 Jane Bowen CDHC wrote: = Jane Bowen = = = = = = = On Tue, Jul 9, 2024 at 3:38 PM Jane Bowen wrote: = = = Email =C2=A0enja1949@gmail.com=C2=A0 = = Jane Bowen = = = = = On Tue, Jul 9, 2024 at 3:17 PM Marc Atkinson wrote:= = = = = = = Hi Jane, = = Thank you for confirming. We will get to work on the refund, and you sho= uld see the transfer by the end of the week. = = Regards, = = Marc Atkinson = Billing Help Desk = 866-226-1702 = billing@thekey.com = 8:00AM-5:00PM EST Monday-Friday = = = = = = = On Tue, 9 Jul at 4:53 PM , 157578 Jane Bowen CDHC wrote: You can send it to me. My email address is = = enja1949@gmail.com . I can have e-transfers . Security question what city= do you live in? Answer Calgary.=C2=A0 = = = = = On Tue, Jul 9, 2024 at 12:34=E2=80=AFPM Marc Atkinson wrote: = = = = = = Hi Jane, = = We apologize, but we cannot do so. We can only issue the refund via pape= r check or E-transfer. = = If you choose E-transfer, please confirm which email address we need to = send the funds to and if you have the ability to accept an E-transfer. = = Thank you. = = Regards, = = Marc Atkinson = Billing Help Desk = 866-226-1702 = billing@thekey.com = 8:00AM-5:00PM EST Monday-Friday ----==_mimepart_6691728d9a1a6_2163f97922dace455477618 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Please take a look at ticket #847169 raised by 157578 Ja= ne Bowen CDHC (enja1949@gmail.com). Please issue the below requested refund. Clien= t Name: Jane Bowen CDHC NetSu= ite ID: 157578 <div dir=3D"ltr" style=3D'box-sizing: border-box; word-break: break-word;= overflow-wrap: break-word; color: rgb(24, 50, 71); font-family: "Helveti= ca Neue", Helvetica, Arial, sans-serif; font-size: 13px; font-style: norm= al; font-variant-ligatures: normal; font-variant-caps: normal; font-weigh= t: 400; letter-spacing: normal; orphans: 2; tex