--00000000000026070a0622009c0b Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Confirmed back to $34 per hour as of Monday September 16th On Thu, Sep 12, 2024 at 8:51=E2=80=AFPM Maria Licoudis wrote: > Let=E2=80=99s Keep him as a client. Please. > > *Maria Licoudis RN* > > *Client Success Manager* > > 514-907-5065 > > TheKey.ca > > [image: TheKey] > > > On Sep 12, 2024, at 7:31=E2=80=AFPM, Timothy Thomas wrote= : > > =EF=BB=BF > Your call Joey. > > On Thu, Sep 12, 2024 at 6:08=E2=80=AFPM Maria Licoudis > wrote: > >> Can we please discuss tomorrow. Thank you. >> >> *Maria Licoudis RN* >> >> *Client Success Manager* >> >> 514-907-5065 >> >> TheKey.ca >> >> [image: TheKey] >> >> >> Begin forwarded message: >> >> *From:* Alessandro Salvo >> *Date:* September 12, 2024 at 6:01:53=E2=80=AFPM EDT >> *To:* Maria Licoudis >> *Subject:* *Fwd: Annual Rate Adjustment* >> >> =EF=BB=BF >> Hi Maria, >> >> I finally found the email notifying me that the hourly rate will be >> increasing to $36.04 per hour. Here it is=E2=80=A6 >> >> $34 per hour is the max that we can pay. If this $34 per hour is not >> possible, I would have to cut down Rosslyn=E2=80=99s hours, as we have r= eached our >> limit for how much we can spend per week. >> We do not really benefit from your services, meaning we do not use anyon= e >> else besides Rosslyn. If Rosslyn can not make it, we do not need anyone >> else. Sunrise is capable of taking care of my father without anyone else= . >> We just like Rosslyn. >> >> Please let me know what you decide. >> >> Thank you, >> Alessandro Salvo >> >> >> Begin forwarded message: >> >> *From:* Billing >> *Date:* July 22, 2024 at 8:44:09=E2=80=AFPM EDT >> *To:* ALESSANDRO.SALVO@me.com >> *Subject:* *Annual Rate Adjustment* >> >> =EF=BB=BF >> >> July 22, 2024 >> [image: Company logo] >> >> Dear Vidal Salvo, >> >> We are writing to express our sincere gratitude for entrusting us with >> your homecare needs. It has been our privilege to serve you, and we deep= ly >> appreciate the trust you have placed in our team. >> >> As we continue to strive for excellence in our services, we wanted to >> take a moment to remind you of the terms in your service agreement, >> specifically as to adjustments to our rates to ensure that we can mainta= in >> the high standards of care that you deserve. Effective August 19, 2024, >> there will be an increase to your rate. >> >> - Your hourly rate will be 36.04. >> >> Please feel free to reach out to (514) 907-5065 if you have any question= s >> or concerns regarding this rate adjustment. Our team is here to support = you >> every step of the way. >> >> Once again, we want to express our heartfelt appreciation for allowing u= s >> to be a part of your journey. Your trust and confidence in our services >> mean the world to us, and we look forward to continuing to serve you wit= h >> compassion and dedication. >> >> Warm regards, >> >> Joseph Taylor >> >> General Manager >> >> joey.taylo