Re: Burlington Gdns visits

From
Kathryn Nester <knester@thekey.com>
To
Timothy Thomas <tt@thekey.com>
CC
Andrea Goble <andrea.goble@thekey.com>
Date
Wed, 8 Jan 2025 14:22:43 -0500
Folder
INBOX
--0000000000001e3047062b36caa8 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thank you Tim! On Wed, Jan 8, 2025 at 2:15=E2=80=AFPM Timothy Thomas wrote= : > FYI > > ---------- Forwarded message --------- > From: Cheryl Cartwright > Date: Wed, Jan 8, 2025 at 2:13=E2=80=AFPM > Subject: Re: Burlington Gdns visits > To: Timothy Thomas > > > No, we never discussed where she would and wouldn't drive in the intervie= w > process. It came up after. We actually discussed this in her first week o= r > two as it was the first we had heard of it. She did think her territory > though was toronto and to the east because we had Pauli here at the time. > So while we didn't hear she wouldn't drive to Guelph or Waterloo, we also > wouldn't have been discussing that market. We did discuss that driving wa= s > a large part of the role and coming to the office and being on the road > were expected. She agreed to both. > > On Wed, Jan 8, 2025 at 2:40=E2=80=AFPM Timothy Thomas wro= te: > >> Do you recall her bringing up her driving limitations during the >> interview process? This would have been a red flag for me. >> >> On Wed, Jan 8, 2025 at 1:21=E2=80=AFPM Claire McCorquodale > claire.mccorquodale@thekey.com> wrote: >> >>> Hello Timon, >>> >>> As discussed, highway driving is not something I can do. This was clear >>> when I was hired and has not changed. I make it work for as far away as >>> Oakville and Brampton because I am committed to my job and what we do, = but >>> Burlington (and Kitchener/Waterloo) are not part of Toronto or its subu= rbs. >>> When I was hired and during the interview process I was clear about my >>> driving restriction and have never differed. I was looking forward to >>> working in my expected region with other members of this team, which >>> included eastern GTA - Scarborough, Markham, Stouffville, Uxbridge, Aur= ora, >>> Newmarket - and to help develop this area while supporting Toronto and = its >>> suburbs. I never would have suggested that driving to cities as far awa= y as >>> Burlington is something that I could do. >>> >>> I can, of course, support virtually and by phone for any assigned cases= , >>> but I cannot drive to Burlington, Kitchener/Waterloo or other cities as= far >>> away. >>> >>> Thank you for your understanding and I'm sorry if this wasn't made >>> apparent to you when I joined The Key. >>> >>> Best regards, >>> >>> Claire >>> >>> *Claire McCorquodale* >>> >>> *Client Success Manager * >>> *office (416) 488 8777* >>> *mobile (437) 217 5358* >>> *claire.mccorquodale@thekey.com * >>> >>> *Thekey.Ca * >>> [image: TheKey] >>> >>> >>> On Tue, Jan 7, 2025 at 10:57=E2=80=AFAM Timon Page >>> wrote: >>> >>>> Hey >>>> >>>> As discussed on the status call, we need to set up Burlington Gdns >>>> visits to ensure continuity of care and that we are performing service= s >>>> within the scope of care PSWs are allowed to perform. There may also b= e a >>>> need for direction for the CGs worki