--000000000000a7e8fa061d705cc9 Content-Type: text/plain; charset="UTF-8" Thanks Audra! Gracie Lane General Manager * Please note my email has changed: * glane@thekey.com 843-353-7038 TheKey.com [image: TheKey] On Wed, Jul 17, 2024 at 8:00 AM Audra Williams wrote: > Hi Team! > > I wanted to inform you about an exciting new process regarding the > handling of Caring.com leads!! > > Moving forward, the Contact Center will close all Caring.com *leads* > after three attempts. You will no longer see these *leads* in your > pipelines. However, if you see a caring.com *opportunity* in your > pipeline, that is your indication to move forward with this *opportunity* > as the opportunity owner. If you are not listed as the opportunity owner, > please change this field to your name. > > Regional Intake Managers should now close any existing Caring.com leads in > the pipeline to ensure accuracy of our pipelines moving forward. > > Thank you for your cooperation and as always please reach out if you have > any questions. > > Best, > > > -- > Audra Williams > Director, Divisional Operations > (425) 757-7027 > TheKey.com > > > [image: TheKey] > --000000000000a7e8fa061d705cc9 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thanks Audra! = Gracie Lane General Manager Please note my email has changed: glane@thekey.com 843-353-7038 TheKey.com <a href=3D"https://homecareassistance.com/" rel=3D"noopener noreferrer= " style=3D"color:rgb(27,90,150)!important;background-color:transparent!impo= r