--00000000000056076405f31c8d39 Content-Type: text/plain; charset="UTF-8" Will do - Thanks Steve. On Wed, Jan 25, 2023 at 1:30 PM Steve Koyanagi wrote: > Let's document in Clearcare that you attempted to reach her twice. > > Given she was technically not terminated by us yet, I see no issue to rush > this forward. > > > On Wed, Jan 25, 2023 at 12:28 PM Charles Terlesky cterlesky@homecareassistance.com> wrote: > >> Hi Steve, >> >> I wanted to follow up with you on this - I have not been able to reach >> Michelle, two calls and no answer. I've left a voice message, but no >> response. >> >> Not sure about the next steps now. >> >> Regards, >> Chuck >> >> On Tue, Jan 24, 2023 at 2:15 PM Charles Terlesky > cterlesky@homecareassistance.com> wrote: >> >>> FYI >>> >>> On Mon, Jan 23, 2023 at 2:13 PM Charles Terlesky >> cterlesky@homecareassistance.com> wrote: >>> >>>> sound good - talk to you then. >>>> >>>> On Mon, Jan 23, 2023 at 2:05 PM Steve Koyanagi >>>> wrote: >>>> >>>>> No; it should just be an internal discussion between us and to assess >>>>> next steps/a response. >>>>> >>>>> On Mon, Jan 23, 2023 at 12:59 PM Charles Terlesky >>>> cterlesky@homecareassistance.com> wrote: >>>>> >>>>>> Ok - Invitation sent. >>>>>> >>>>>> Did you want to hear Shawntels side of the story? Let me know if you >>>>>> want her added to the call. >>>>>> >>>>>> Chuck >>>>>> >>>>>> On Mon, Jan 23, 2023 at 11:19 AM Steve Koyanagi >>>>>> wrote: >>>>>> >>>>>>> Yes; let's find time for a quick call. My calendar is relatively up >>>>>>> to date so feel free to schedule some time. If the time doesn't work, we >>>>>>> will find a good time. >>>>>>> >>>>>>> On Mon, Jan 23, 2023 at 10:08 AM Charles Terlesky >>>>>> cterlesky@homecareassistance.com> wrote: >>>>>>> >>>>>>>> Hi Steve, >>>>>>>> >>>>>>>> One of our employees Shawntel Sousa in Calgary, Alberta, received a >>>>>>>> lawyer letter from a caregiver. Please take a look at the attached letter, >>>>>>>> and can you let me know what the next steps are? >>>>>>>> >>>>>>>> I also included the communication letter that was sent to the >>>>>>>> employee. The caregiver wanted to work privately for a client and was >>>>>>>> advised that this was prohibited. She then hired a lawyer, sending the >>>>>>>> letter to our employee today. >>>>>>>> >>>>>>>> I am open to talking to you about this when you're able. >>>>>>>> >>>>>>>> Regards, >>>>>>>> Chuck >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> ---------- Forwarded message --------- >>>>>>>> From: Shawntel Sousa >>>>>>>> Date: Mon, Jan 23, 2023 at 9:44 AM >>>>>>>> Subject: Fwd: Portsmouth v. Home Care Assistance >>>>>>>> To: Cheryl Cartwright , Chuck Terlesky >>>>>>> cterlesky@thekey.com> >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> ---------- Forwarded message --------- >>>>>>>> From: Valerie Muguoh Chiatoh >>>>>>>> Date: Mon, Jan 23, 2023 at 9:31 AM >>>>>>>> Subject: Re: Portsmouth v. Home Care Assistance >>>>>>>> To: >>>>>>>> CC: Assistant at Laws & Beyond >>>>>>>> >>>>>>>> >>>>>>>> Good morning