--000000000000a2f312060eeb2f4a Content-Type: multipart/alternative; boundary="000000000000a2f312060eeb2f49" --000000000000a2f312060eeb2f49 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Moving Tim to BCC till we confirm this and then we can send him an update. Hi John, Similar to the same issue with Roger's Telephone invoices in Toronto, could you please help us by pulling the invoices posted in November for Roger in Vancouver? It seems what Sharon mentioned that it could be related to prior months charges as we see October and September below trend. However, to confirm, could you please help us by pulling these invoices. Account Location Vendor Date Amount Year Month Transaction Memo 600600 - Telephone and Internet 173 - Vancouver Intercompany 6530 - vCom Solutions*** 11/1/2023 310.46 2023 11 VCom INV# 8*8 Vcom inv# NA - NOV 2023 - Telephone and Internet 600600 - Telephone and Internet 148 - Vancouver Vendor Default 11/1/2023 3,532.48 2023 11 103891 Bank HCA Vancouver- November 2023 [image: image.png] Best, Hesham ---------- Forwarded message --------- From: Timothy Thomas Date: Fri, Dec 29, 2023 at 10:34=E2=80=AFAM Subject: Re: Roger's invoice higher To: Daniel Barakat Cc: Carolina Orosa , Hesham Al-Esaei , Sharon Speirs IT should have access. Tim Thomas Head of Canada Division *Please note my email has changed:* tt@TheKey.com (514) 591-9387 TheKey.ca [image: TheKey] On Fri, Dec 29, 2023 at 1:33=E2=80=AFPM Daniel Barakat wrote: > Thanks Sharon. > > Who in corp can we reach out to? > > On Fri, Dec 29, 2023 at 12:58=E2=80=AFPM Sharon Speirs wrote: > >> Good morning >> I am assuming this is the wireless account for the phones but the >> invoices do not come to the office. I am unable ( I just tried) to get i= n >> with the login information I have from Carolina but unfortunately it tak= es >> you to a secondary authorization page and the phone number to retrieve t= he >> access code is Carolina's phone. I cannot get you the invoices but I thi= nk >> it is a payment for one month plus a missed month as the credit card on >> file was the old Corporate card so Carolina changed the payment to come >> directly out of the bank account. >> We need to have Carolina take herself off of the Rogers Business Account >> and have it re-directed to your team. Is that correct? >> Please advise >> Sharon >> >> >> >> On Fri, Dec 29, 2023 at 7:10=E2=80=AFAM Daniel Barakat >> wrote: >> >>> Including Sharon >>> >>> On Thu, Dec 28, 2023, 1:12=E2=80=AFPM Hesham Al-Esaei >>> wrote: >>> >>>> Hi Sharon, >>>> We are looking into why Rogers expenses more than doubled in November, >>>> can you please provide us with their invoice to understand the increas= e in >>>> expense? Screenshot below. >>>> >>>> [image: image.png] >>>> >>>> >>>> Thank you, >>>> Hesham >>>> >>>> On Wed, Dec 27, 2023 at 12:27=E2=80=AFPM Carolina Orosa >>>> wrote: >>>> >>>>> Sorry I don=E2=80=99t. I am not involved in the operations at all and= no >>>>> longer have a