--00000000000068fb2a0630c764a4 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Timothy, I have updated Laura and Liz Sudberry in Workday to field leadership to ensure they are no longer captured in the client care department. I have also updated the staffing ratio to reflect this change. Thank you again for your help in validating the staffing ratio! Best, Katherine Guildner Manager, HR Process Improvement | TheKey Mobile: 1.860.406.1641 I am in the Eastern Standard Time Zone and am sending this email at a time that suits my work schedule; please do not feel obligated to reply outside of your working hours. On Wed, Mar 19, 2025 at 3:30=E2=80=AFPM Timothy Thomas wrot= e: > Hi Katherine, > > Another change for Cincinnati (Ohio JV). > > They only have two CSMs. Ashley and Megan. > > Laura is now the General Manager and Liz is a part owner, like Will Reid. > > Thanks! > > On Mon, Mar 17, 2025 at 6:51=E2=80=AFPM Katherine Guildner > wrote: > >> Dear Regional Directors, >> >> Please find the February Staffing Ratio linked here >> . >> This report details your client-facing and caregiver-facing roles. >> >> Kindly verify the accuracy of both the employee inclusion and their >> billable status as listed within the document. >> >> If you have any questions or concerns regarding the staffing ratios, >> please do not hesitate to contact me. >> >> Thank you, >> Katherine Guildner >> >> Katherine Guildner >> >> Manager, HR Process Improvement | TheKey >> >> Mobile: 1.860.406.1641 >> >> >> I am in the Eastern Standard Time Zone and am sending this email at a >> time that suits my work schedule; please do not feel obligated to reply >> outside of your working hours. >> >> --00000000000068fb2a0630c764a4 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Timothy, I have updated L= aura and Liz Sudberry in Workday to field leadership to ensure they are no = longer captured in the client care department. I have also updated the staf= fing ratio to reflect this change. Thank you again= for your help in validating the staffing ratio! B= est, Katherine Guildner Manager, HR Process Improvement | = TheKey Mobile: 1.= 860.406.1641 I am in the Eastern Standard Time Zone and = am sending this email at a time that suits my work schedule; please do not = feel obligated to reply outside of your working hours. </t