Client Facing Roles - Session 2: Reassessment @ Wed, Oct 11, 2023 10:00am – 10:30am (GMT-07)

From
Megan Harris <megan.harris@thekey.com>
To
Andora Alvarez <aalvarez@thekey.com>, Alan Badger <abadger@thekey.com>, Ama Danesi <adanesi@thekey.com>, Amy Harris <aharris@thekey.com>, Ashley Hatton <ahatton@thekey.com>, Alexandra Johnson <ajohnson@thekey.com>, Alejandra Aparicio <alejandra.aparicio@thekey.com>, Allison Brennan <allison.brennan@thekey.com>, Amanda Rasmussen <amanda.rasmussen@thekey.com>, Amber Gallant <amber.gallant@thekey.com>, Amy Catalina <amy.catalina@thekey.com>, Andrea Nobis <andrea.nobis@thekey.com>, Angie Warren <angie.warren@thekey.com>, Anna Holmberg <anna.holmberg@thekey.com>, April GLOY <april.gloy@thekey.com>, Aretha Ilion <aretha.ilion@thekey.com>, Aileen Ruffin <aruffin@thekey.com>, Annemarie Schwarzkopf <aschwarzkopf@thekey.com>, Audra Williams <audraw@thekey.com>, Alisha Wise <awise@thekey.com>, Brian Boxall <bboxall@thekey.com>, Breanne Johnston <bjohnston@thekey.com>, Bre Marshall <bmarshall@thekey.com>, Bonnie Trelli <bonnie.trelli@thekey.com>, Breana Quinn <bquinn@thekey.com>, Brittany Dudics <brittany.dudics@thekey.com>, Carmella Miller <camiller@thekey.com>, Abbie Canta <ccanta@thekey.com>, Cheryl Cartwright <ccartwright@thekey.com>, Christa Chalfa <cchalfa@thekey.com>, Chris Dillon <cdillon@thekey.com>, Cathy Gerth <cgerth@thekey.com>, Courtney Grover <cgrover@thekey.com>, Chen Xie <chen@thekey.com>, Candyce Hollimon <chollimon@thekey.com>, Christine Alessio <christine.alessio@thekey.com>, Carole Quedena-Watkins <cqwatkins@thekey.com>, Crystal Garcia <crystal.garcia@thekey.com>, Chandeep Sharma <csharma@thekey.com>, Dalila Arbizu <dalila.arbizu@thekey.com>, Danielle Haught <danielle.haught@thekey.com>, Danielle James <danielle.james@thekey.com>, Dawn Christensen <dawn.christensen@thekey.com>, dchristensen@homecareassistance.com, Debra Davis <ddavis@thekey.com>, "Desiree A." <desiree.aranjo@thekey.com>, Dennis Fancy <dfancy@thekey.com>, Dericka Flores Valmonte <dflores@thekey.com>, Diane Van Houten <diane.vanhouten@thekey.com>, Dominique Jacobs <dja
Date
Wed, 11 Oct 2023 14:18:15 -0700
Folder
INBOX
--000000000000ad2abf0607775e19 Content-Type: text/plain; charset="UTF-8" Hello Care Solutions and Client Success Managers Team Members, Thank you all for your time today. Below you will find some quick links along with any tasks to complete before the next training. Full Recording / Deck - Week 2: Reassessment Deck - HERE - Meeting Recording - HERE Additional Resources - Reassessment Tool linked HERE - PDF version linked HERE - The Service Level Agreement (SLA) for reassessments can be found on Workplace, for quick access I have included the link HERE . - Pro Tip: Click the More Actions Button at the top right of the screen and click Pin to your shortcuts. This will allow you easy access to the Process and SLA page from your Workplace Navigation menu! You can also ensure notifications are on for this page by clicking the Bell Button at the top right of your screen. Next Steps: 1. Review the SLA on reassessments to ensure you are meeting the requirements. 1. Please reach out to Tiffany Silton or Audra Williams to help support and troubleshoot any barriers. 2. Recommended: Practice utilizing the reassessment tool. Upcoming Session : - Dementia Client Activity Levels (10/25/2023) If there are any additional questions or concerns, please do not hesitate to reach out training@thekey.com. We will be sending out the remaining invites for the rest of the year by the end of the week. If you do not receive an invitation, please contact Megan Harris directly at megan.harris@thekey.com. We look forward to seeing you all in two weeks on Wednesday October 25th at 10:00 AM PST / 1:00 PM EST. We hope you have a great week! Sincerely, TheTraining Team --000000000000ad2abf0607775e19 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hello Care Solutions and Client Success Managers Team Members,= =C2=A0 Thank you all for your time today. Below you will find some= quick links along with any tasks to complete before the next training. Full Recording / Deck=C2=A0=C2=A0 Week 2: Reassessment=C2= =A0 Deck - H= ERE=C2=A0 <li dir=3D"ltr" style=3D"list-style-type:disc;= font-size:11pt;font-family:Arial,sans-serif;color:rgb(0,0,0);backgro

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