------=_Part_32564_540848861.1500996568609 Content-Type: text/plain; charset=ISO-8859-1 Content-Transfer-Encoding: quoted-printable [Inline image URL : https://na38.salesforce.com/servlet/servlet.ImageServer= ?id=3D015E00000046drB&oid=3D00DE0000000Hruf]=A0 =09 =09=A0 =09To avoid creating multiple cases, please reply to this email rather than= reporting additional=A0information in a new email. =09=A0 =09Hello Timothy, =09=A0 =09 =09Thank you for contacting ClearCare Product Support regarding case=A0#002= 36620, "International Texting Charges". To summarize the case, you inquired= about international texting charges. =A0This has come to our attention rec= ently and we are currently looking into ways to rectify this issue but unfo= rtunately at the moment we do not have at timeline for this to be resolved.= =A0 =09=A0 =09ClearCare cares deeply about how we served you. You will soon receive an= invitation to take a short=A0Customer Satisfaction survey. =A0I'd love to = know what I did well as well as what I could have done better. =A0We can=92= t improve if we don=92t hear from you! =09=A0 =09Thank you, =09 =09=A0 =09Everett =09ClearCare Product Support =09=A0 =09 =09HomeTrak is now part of ClearCare:=A0Read the announcement =09=A0 =09 =09 =09Receive updates on ClearCare platform issues at=A0http://status.clearcar= eonline.com =09 =09 =09 =09 =09=A0=A0=A0 =A0ref:_00DE0Hruf._50044keGZ3:ref ------=_Part_32564_540848861.1500996568609 Content-Type: text/html; charset=ISO-8859-1 Content-Transfer-Encoding: quoted-printable =A0 =09=09=09 =09=09=09=09=09=09 =A0 =09=09=09=09=09=09 To avoid creating multipl= e cases, please reply to this email rather than report= ing additional=A0information in a new email. =09=09=09=09=09=09 =A0 =09=09=09=09=09=09 Hello Timothy, =09=09=09=09=09=09 =A0 =09=09=09=09=09=09 =09=09=09=09=09=09 Thank you for contacting ClearCare Product Support r= egarding case=A0 #00236620, "Internati= onal Texting Charges". To summarize the case, you inquired about inter= national texting charges. =A0This has come to our attention recently and we= are currently looking into ways to rectify this issue but unfortunately at= the moment we do not have at timeline for this to be resolved. =A0 =09=09=09=09=09=09 =A0 =09=09=09=09=09=09 ClearCare cares deeply= about how we served you . You will soon receive an invitation to take a s= hort=A0 Customer Satisfaction survey= . =A0 I'd l= ove to know what I did well as well as what I could have done better. =A0We= can=92t improve if we don=92t hear from you! =09=09=09=09=09=09 =A0 =09=09=09=09=09=09 Thank you, =09