--0000000000007a18ee061a92f5fc Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Tim, Thank you so much for the follow up - sincere apologies that you had to follow up before an update was provided. Please allow me to check with our IT team on this. Thank you, Aileen On Mon, Jun 10, 2024 at 12:42=E2=80=AFPM Timothy Thomas wro= te: > Hi Aileen, > > Are there any updates on the Montreal set up? > > Thanks > > On Wed, May 8, 2024 at 11:42=E2=80=AFPM Aileen Ruffin wrote: > >> Hi all, thank you for this email. I=E2=80=99ll put in a request to get t= his into >> production. I=E2=80=99ll provide an update. >> >> Aileen Ruffin >> Head of Service Quality >> Direct: 408-669-5645 >> Email: aruffin@thekey.com >> >> >> On Wed, May 8, 2024 at 11:18=E2=80=AFAM Chad Everitt >> wrote: >> >>> Hi Tim, >>> >>> Great question. Looping in @Aileen Ruffin to see >>> if that might work. >>> >>> >>> *Chad Everitt* >>> President- East Division & Canada >>> Mobile: 202.262.8318 >>> [image: TheKey] >>> >>> >>> On Wed, May 8, 2024 at 9:18=E2=80=AFAM Timothy Thomas w= rote: >>> >>>> Hi Chad, >>>> >>>> Due to the French language requirements we never launched Medallia >>>> surveys in Montreal. I=E2=80=99m wondering if we can possibly segment = off English >>>> clients and send them the surveys while omitting our French clientele? >>>> >>>> 80% of our clients are English. >>>> >>>> Thanks. >>>> >>>> Tim Thomas >>>> Head of Canada Division >>>> *Please note my email has changed:* >>>> tt@TheKey.com >>>> (514) 591-9387 >>>> TheKey.ca >>>> [image: TheKey] >>>> >>> > > -- > Tim Thomas > Head of Canada Division > *Please note my email has changed:* > tt@TheKey.com > (514) 591-9387 > TheKey.ca > [image: TheKey] > --0000000000007a18ee061a92f5fc Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Tim, Thank you= so much for the follow up - sincere apologies that you had to follow up be= fore an update was provided. Please allow me to check with our IT team on t= his. Thank you, Aileen On = Mon, Jun 10, 2024 at 12:42=E2=80=AFPM Timothy Thomas < tt@thekey.com > wrote: Hi Aileen, = Are there any updates on the Montreal set up? Than= ks On Wed, May 8, 2024 at 11:42=E2=80=AFPM Aileen Ruffin < aruffin@thekey.com >= wrote: Hi all, thank you for this email. I=E2=80=99ll put in a request t= o get this into production. I=E2=80=99ll provide an update. Aileen = Ruffin Head of Service Quality Direct: 408-669-5645 Email: aruffin@thekey.com On Wed, May 8, 2024 at 11:18=E2=80=AFAM Chad = Everitt < ch= ad.everitt@thekey.com > wrote: Hi Tim, Great ques= tion. Looping in=C2=A0<a class=3D"gmail_plusreply" id=3D"m_-661624339084675= 0565m_2423189781092033353m_-2343710685870497176p