--000000000000bfa3b605d82644cb Content-Type: multipart/alternative; boundary="000000000000bfa3b505d82644ca" --000000000000bfa3b505d82644ca Content-Type: text/plain; charset="UTF-8" Ok, perfect. Let me get HR involved to update Bamboo. As soon as this is complete, a sync will happen which will enable you to utilize SSO. For now, you can go ahead and manually access the LMS through the other email and password. On Wed, Feb 16, 2022 at 9:45 AM Timothy Thomas wrote: > Yes I'm not sure where .dup came from, sorry I assumed it was something > you wanted me to test with. > > My official account is tt@homecareassistance.com > > On Wed, Feb 16, 2022 at 12:43 PM Keri Thrush kthrush@homecareassistance.com> wrote: > >> Thanks, Timothy. If you can manually log in with the following >> information: >> >> username: tt@homecareassistance.dup >> psswd: Changeme#1 >> >> I just noticed that you're emailing from: tt@homecareassistance.com which >> is causing the SSO to not work. The tt@homecareassistance.dup is what >> is in our HR system. Do we need to update this? >> >> On Wed, Feb 16, 2022 at 9:37 AM Timothy Thomas >> wrote: >> >>> I've tried my SSO and tt@homecareassistance.dup neither seem to be >>> working. >>> >>> On Wed, Feb 16, 2022 at 12:09 PM Keri Thrush >> kthrush@homecareassistance.com> wrote: >>> >>>> Do you mind trying the SSO one more time? I updated one area. If that >>>> doesn't work, I will create a change password again until this is fixed. >>>> >>>> My apologies. >>>> >>>> On Wed, Feb 16, 2022 at 7:52 AM Timothy Thomas >>> tt@homecareassistance.com> wrote: >>>> >>>>> It says "could not find your google account"... >>>>> >>>>> On Tue, Feb 15, 2022 at 8:26 PM Keri Thrush >>>> kthrush@homecareassistance.com> wrote: >>>>> >>>>>> Hi Timothy, >>>>>> >>>>>> We agreed today on an additional sync feature. I didn't get >>>>>> confirmation yet if it has been applied. We can try... Can you try >>>>>> utilizing the Single Sign On with the email: >>>>>> tt@homecareassistance.dup >>>>>> >>>>>> On Tue, Feb 15, 2022 at 5:18 PM Timothy Thomas >>>>> tt@homecareassistance.com> wrote: >>>>>> >>>>>>> Hi Keri, >>>>>>> >>>>>>> I was able to access the platform yesterday with the temp login >>>>>>> info, I updated my password but now I'm unable to log in. >>>>>>> >>>>>>> Any fix on the initial bug for SSO? >>>>>>> >>>>>>> Thanks! >>>>>>> Tim >>>>>>> >>>>>>> On Tue, Feb 8, 2022 at 7:01 PM Keri Thrush >>>>>> kthrush@homecareassistance.com> wrote: >>>>>>> >>>>>>>> Hi Timothy, >>>>>>>> >>>>>>>> I'm working with our development team to fix this. For a temporary >>>>>>>> fix, do you mind manually logging in by using the following credentials: >>>>>>>> >>>>>>>> - tt@homecareassistance.dup >>>>>>>> - password: Changeme#1 >>>>>>>> >>>>>>>> For Dennis, he should be able to view courses outside of what he >>>>>>>> has been enrolled in through clicking on "all courses" like the picture >>>>>>>> below. >>>>>>>> >>>>>>>> Please let me know if I can help with anything else and I will