----==_mimepart_6849df4c114e5_7c14383835762d4 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Timothy, Thank you for contacting the Benefits Department. For more i= nformation about the Canada Life portal, please get in touch with Canada = Life at mycanadalifeatwork.com or 1-800-724-3402, Monday to Friday, 8 a.m= . to 8 p.m. ET. You can follow the progress of your inqui= ry by clicking this link: https://thekey.freshservice.com/helpdesk/ticket= s/173871 Thank you, TheKey Benefits Department = On Wed, Jun 11 11:20 AM , HR Service Center Support <HRServiceCenter@thekey.com>= wrote: = = Hi Timothy, = = Thank you for contacting the HR Service Center. I am happy to help you! = = To best assist you, I am going to ask the Benefits team, who specializes= in this area to connect with you. = = If you have any questions, please reply to this email. = = You can follow the progress of your inquiry by clicking this link: https= ://thekey.freshservice.com/helpdesk/tickets/173871 = = Thank you, = Your Human Resources Service Center = 1.888.874.8088 = = = Please share your experience -Click here to complete a 3-question survey = = = On Wed, Jun 11 11:14 AM , Timothy <tt@thekey.com> wrote: Good morning, = I see the first deduction on my pay stub has been taken for the RRSP pla= n. When I log into the Canada Life platform, I only see the enroll option= . Am I missing something? = = Thanks! = Tim = = = On Thu, May 29, 2025 at 11:34=E2=80=AFAM TheKey Benefits <benefits@th= ekey.com> wrote: = = = = = = = = = = = = Join your group retirement and savings plan online and maximize a great = savings opportunity = = = = = Congratulations! = = You=E2=80=99re eligible to join TheKey LLC=E2=80=99s group RRSP (policy = #77563). = = = Your new Group RRSP is a great way to help you save for your financial go= als. = Joining is quick and easy = = =C2=A7 Go to mycanadalifeatwork.com. = = =C2=A7 Sign in with guest Access ID: 9526731 and password: YS7Ucbv8 = = =C2=A7 Click on Enrol to join your group retirement or savings plan now.= = = =C2=A7 Be sure to save the Access ID and password you create as you will= need this to log into your online member site. = = The tool will guide you through the enrolment process. = Be sure to complete your enrolment within seven days of using the access= ID and password you created. Failure to do so will invalidate your accou= nt and require you to start the process over again using the guest access= ID and password provided above. = = After you join = = Log into www.mycanadalifeatwork.com and you should see your Group RRSP in= formation. = = = If you do not see your Group RRSP information check with your plan admin= istrator to confirm if your account has been activated and if it has and = you still cannot see your information, contact the Canada Life tech line = at 1-888-222-0775. = Need help? = Call Canada Life at 1-800-724-3402, Monday to Friday from 8 a.m. to 8 p.= m. ET. = = = = = = Suppo