--0000000000001cb0300609964f76 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Looks like this person tried calling a few times between 7:36 and 7:45. In each case the caller chose option 1 (New Client) so the system transferred appropriately. Otherwise, all settings (as they apply to this example) are correct. On Tue, Nov 7, 2023 at 2:50=E2=80=AFPM Timothy Thomas wrote= : > Hi Mark, > > We received another strange call yesterday. It was from a Texas number > looking for our Texas office. > > Call received on Nov 6 at 7:36am EST 713-539-4923, and it came in to > Karianne via the Ontario on-call group. Just checking to make sure our > settings are correct. > > Thanks! > Tim > > -- > Tim Thomas > Head of Canada Division > *Please note my email has changed:* > tt@TheKey.com > (514) 591-9387 > TheKey.ca > [image: TheKey] > --0000000000001cb0300609964f76 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Looks like this person tried calling a few times between 7= :36 and 7:45.=C2=A0 In each case the caller chose option 1 (New Client) so = the system transferred appropriately.=C2=A0 Otherwise, all settings (as the= y apply to this example) are correct. On Tue, Nov 7, 2023 at 2:50=E2=80=AFPM Timothy Thomas < tt@thekey.com > wrote: Hi Mark, We received another strange call yesterday. It was from a Texas number l= ooking for our Texas office. Call received on Nov = 6 at=C2=A07:36am EST 713-539-4923, and it came in to Karianne via the Ontar= io on-call group. Just checking to make sure our settings are correct. Thanks! Tim = -- = Tim Thomas = = Head of Canada Division Please note my emai= l has changed: tt@TheKey.com (514) 591-9387= TheKey.ca = --0000000000001cb0300609964f76--