Also Team, I will need an updated cg roster with the new givers on there.
Sean
On Mon, Dec 2, 2024 at 9:00 AM Timothy Thomas <tt@thekey.com> wrote:
> Just add the Chicago office so that they can support both.
>
> Thanks!
>
> On Mon, Dec 2, 2024 at 11:54 AM Analissa Sanchez <
> analissa.sanchez@thekey.com> wrote:
>
>> Hi Tim!
>>
>> Just confirming my understanding of the action required here...
>>
>> Do you want us to transfer these 4 individuals from the St. Louis to the
>> Chicago office or just add the Chicago office as an additional location?
>>
>> Analissa
>>
>>
>> On Mon, Dec 2, 2024 at 10:36 AM Timothy Thomas <tt@thekey.com> wrote:
>>
>>> + @Analissa Sanchez <analissa.sanchez@thekey.com> I need help with a
>>> unique issue. We're trying to service the Illinois side of St-Louis which
>>> requires a license. We would like to use our Chicago entities license and
>>> funnel the revenue through it.
>>>
>>> In order to add the new Illinois counties to our license, we need
>>> caregivers in the region to service them. Could your team assist us in
>>> hiring / associating the following St-Louis caregivers with our Chicago
>>> office?
>>>
>>> Joanne Allen
>>> Zarria McGhee
>>> Carmella Collier
>>> Logan Timberlake
>>>
>>> If I'm missing something please let me know. This is a first for me.
>>> Thanks
>>>
>>> On Mon, Dec 2, 2024 at 11:30 AM Amanda Fults <amanda.fults@thekey.com>
>>> wrote:
>>>
>>>> We also probably need to identify on the staff roster the supervisor(s)
>>>> for the new service area.
>>>>
>>>> On Mon, Dec 2, 2024 at 10:28 AM Sean Cygan <scygan@thekey.com> wrote:
>>>>
>>>>> Hi,
>>>>>
>>>>> Please let me know once the caregivers have been associated with
>>>>> TheKey of IL, LLC and I will send in the request.
>>>>>
>>>>> Sean
>>>>>
>>>>>
>>>>> On Mon, Dec 2, 2024 at 6:25 AM Timothy Thomas <tt@thekey.com> wrote:
>>>>>
>>>>>> Good morning,
>>>>>>
>>>>>> Just closing the loop on this thread. Anything more needed from us to
>>>>>> prep the application?
>>>>>>
>>>>>> On Tue, Nov 26, 2024 at 11:27 AM Emily Swackhamer <
>>>>>> emily.swackhamer@thekey.com> wrote:
>>>>>>
>>>>>>> Hi!
>>>>>>>
>>>>>>> The caregivers we would be adding are from the MO side. They will
>>>>>>> have to be put through Illinois iCIMS to be included in that list.
>>>>>>>
>>>>>>> On Tue, Nov 26, 2024 at 9:54 AM Amanda Fults <
>>>>>>> amanda.fults@thekey.com> wrote:
>>>>>>>
>>>>>>>> Hi Emily,
>>>>>>>> Can you identify the caregivers that would service the new counties
>>>>>>>> we are adding? We need to identify them with an asterisk on the application
>>>>>>>> for it to be accepted by the state.
>>>>>>>>
>>>>>>>> On Tue, Nov 26, 2024 at 9:50 AM Sean Cygan <scygan@thekey.com>
>>>>>>>> wrote:
>>>>>>>>
>>>>>>>>> I have a meeting with Amanda today and we will talk about this.
>>>>>>>>>
>>>>>>>>> On Mon, Nov 25, 2024 at 3:56 PM Emily Swackhamer <
>>>>>>>>> emily.swackhamer@thekey.com> wrote:
>>>>>>>>>
>>>>>>>>>> Understood. Will the list of IL caregivers suffice?
>>>>>>>>>>
>>>>>>>>>> On Mon, Nov 25, 2024 at 5:36 PM Sean Cygan <scygan@thekey.com>
>>>>>>>>>> wrote:
>>>>>>>>>>
>>>>>>>>>>> Well, I can't add them to the IL roster until they areTheKey of
>>>>>>>>>>> IL caregivers. They will need to complete the onboarding for IL.
>>>>>>>>>>>
>>>>>>>>>>> Please let me know if you have any questions.
>>>>>>>>>>>
>>>>>>>>>>> Sean
>>>>>>>>>>>
>>>>>>>>>>> On Mon, Nov 25, 2024 at 3:27 PM Emily Swackhamer <
>>>>>>>>>>> emily.swackhamer@thekey.com> wrote:
>>>>>>>>>>>
>>>>>>>>>>>> The 4 I provided work for TheKey of MO.
>>>>>>>>>>>>
>>>>>>>>>>>> On Mon, Nov 25, 2024 at 5:21 PM Sean Cygan <scygan@thekey.com>
>>>>>>>>>>>> wrote:
>>>>>>>>>>>>
>>>>>>>>>>>>> Hi,
>>>>>>>>>>>>>
>>>>>>>>>>>>> I don't see any of the following caregivers on the list. Do
>>>>>>>>>>>>> they work for TheKey of IL or Thekey of MO?
>>>>>>>>>>>>>
>>>>>>>>>>>>> 1. Joanne Allen
>>>>>>>>>>>>> 2. Zarria McGhee
>>>>>>>>>>>>> 3. Carmella Collier
>>>>>>>>>>>>> 4. Logan Timberlake
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>> On Mon, Nov 25, 2024 at 3:14 PM Sean Cygan <scygan@thekey.com>
>>>>>>>>>>>>> wrote:
>>>>>>>>>>>>>
>>>>>>>>>>>>>> Perfect!!!! Thank you so much!!!!
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> On Mon, Nov 25, 2024 at 3:01 PM Diane Mockenhaupt <
>>>>>>>>>>>>>> dmockenhaupt@thekey.com> wrote:
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Hi Sean,
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Attached is a list of all active caregivers for TheKey of
>>>>>>>>>>>>>>> Illinois. This is not including any St Louis caregivers.
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Thanks,
>>>>>>>>>>>>>>> Diane
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> On Mon, Nov 25, 2024 at 4:56 PM Amanda Fults <
>>>>>>>>>>>>>>> amanda.fults@thekey.com> wrote:
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Hi Team,
>>>>>>>>>>>>>>>> We need to provide the employee roster in the application
>>>>>>>>>>>>>>>> form, so Sean needs all the CG's on the roster for TheKey of Illinois, LLC.
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> On Mon, Nov 25, 2024 at 4:50 PM Diane Mockenhaupt <
>>>>>>>>>>>>>>>> dmockenhaupt@thekey.com> wrote:
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Sean,
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Do you need a combined list of both Chicago and St Louis
>>>>>>>>>>>>>>>>> caregivers?
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Thanks,
>>>>>>>>>>>>>>>>> Diane
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> On Mon, Nov 25, 2024 at 4:11 PM Sean Cygan <
>>>>>>>>>>>>>>>>> scygan@thekey.com> wrote:
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Can you please send me an updated cg list, with just
>>>>>>>>>>>>>>>>>> their names on it?
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> On Mon, Nov 25, 2024 at 12:38 PM Emily Swackhamer <
>>>>>>>>>>>>>>>>>> emily.swackhamer@thekey.com> wrote:
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> Yes, we are currently receiving requests for service in
>>>>>>>>>>>>>>>>>>> multiple counties.
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> On Mon, Nov 25, 2024 at 2:33 PM Sean Cygan <
>>>>>>>>>>>>>>>>>>> scygan@thekey.com> wrote:
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>> Hi Team,
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>> I still need the following information. Sean
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>> -
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>> The reason for the expansion request (i.e.
>>>>>>>>>>>>>>>>>>>> currently receiving requests for service in
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>> that county).
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>> On Mon, Nov 25, 2024 at 11:45 AM Sean Cygan <
>>>>>>>>>>>>>>>>>>>> scygan@thekey.com> wrote:
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> Ok, thank you.
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> On Mon, Nov 25, 2024 at 11:43 AM Emily Swackhamer <
>>>>>>>>>>>>>>>>>>>>> emily.swackhamer@thekey.com> wrote:
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>> These are the originally requested counties:
>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>> - Madison
>>>>>>>>>>>>>>>>>>>>>> - St. Clair
>>>>>>>>>>>>>>>>>>>>>> - Monroe
>>>>>>>>>>>>>>>>>>>>>> - Clinton
>>>>>>>>>>>>>>>>>>>>>> - Washington
>>>>>>>>>>>>>>>>>>>>>> - Bond
>>>>>>>>>>>>>>>>>>>>>> - Jersey
>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>> In order to make each county contiguous to the
>>>>>>>>>>>>>>>>>>>>>> current counties on the license we would need to add:
>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>> - Livingston
>>>>>>>>>>>>>>>>>>>>>> - Woodford
>>>>>>>>>>>>>>>>>>>>>> - Tazewell
>>>>>>>>>>>>>>>>>>>>>> - Mason
>>>>>>>>>>>>>>>>>>>>>> - Cass
>>>>>>>>>>>>>>>>>>>>>> - Morgan
>>>>>>>>>>>>>>>>>>>>>> - Macoupin
>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>> Thank you,
>>>>>>>>>>>>>>>>>>>>>> Emily
>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>> On Mon, Nov 25, 2024 at 1:36 PM Amanda Fults <
>>>>>>>>>>>>>>>>>>>>>> amanda.fults@thekey.com> wrote:
>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> Thanks so much Emily!
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> On Mon, Nov 25, 2024 at 1:08 PM Emily Swackhamer <
>>>>>>>>>>>>>>>>>>>>>>> emily.swackhamer@thekey.com> wrote:
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>> Thank you! You will have it shortly!
>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>> On Mon, Nov 25, 2024 at 1:00 PM Amanda Fults <
>>>>>>>>>>>>>>>>>>>>>>>> amanda.fults@thekey.com> wrote:
>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>> Hi Team,
>>>>>>>>>>>>>>>>>>>>>>>>> Just following up on the counties list. We would
>>>>>>>>>>>>>>>>>>>>>>>>> like to get the application to the state ASAP. Thanks so much!
>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>> On Thu, Nov 21, 2024 at 10:53 AM Amanda Fults <
>>>>>>>>>>>>>>>>>>>>>>>>> amanda.fults@thekey.com> wrote:
>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>> Ok will do, not sure it will work but we will
>>>>>>>>>>>>>>>>>>>>>>>>>> cross our fingers! Can you send the full list of counties please?
>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>> On Thu, Nov 21, 2024 at 10:45 AM Timothy Thomas <
>>>>>>>>>>>>>>>>>>>>>>>>>> tt@thekey.com> wrote:
>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>> Got it, please proceed with option 1.
>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>> Thank you!
>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>> On Thu, Nov 21, 2024 at 11:29 AM Amanda Fults <
>>>>>>>>>>>>>>>>>>>>>>>>>>> amanda.fults@thekey.com> wrote:
>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>> Hi Tim,
>>>>>>>>>>>>>>>>>>>>>>>>>>>> My recommendation would be to try the 1st
>>>>>>>>>>>>>>>>>>>>>>>>>>>> option. If we decide to apply for a new license we would need to take the
>>>>>>>>>>>>>>>>>>>>>>>>>>>> following into consideration:
>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>> Separate Office Location:
>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>> If the second license is for a different
>>>>>>>>>>>>>>>>>>>>>>>>>>>> geographic service area or office location, IDPH will
>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>> require proof that the new location operates
>>>>>>>>>>>>>>>>>>>>>>>>>>>> independently from the first.
>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>> Distinct Operations:
>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>> Each licensed location must comply
>>>>>>>>>>>>>>>>>>>>>>>>>>>> independently with IDPH regulations, including separate:
>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>> -
>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>> Staff rosters,
>>>>>>>>>>>>>>>>>>>>>>>>>>>> -
>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>> Administrator or supervisor oversight,
>>>>>>>>>>>>>>>>>>>>>>>>>>>> -
>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>> Policies and procedures specific to the new
>>>>>>>>>>>>>>>>>>>>>>>>>>>> location.
>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>> No Duplicate Licensing for Same Location:
>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>> IDPH generally does not allow two separate
>>>>>>>>>>>>>>>>>>>>>>>>>>>> licenses for the same location unless there is a
>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>> clear distinction in services offered (e.g.,
>>>>>>>>>>>>>>>>>>>>>>>>>>>> home services vs. home nursing).
>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>> Agency Name Considerations:
>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>> While the entity name can remain the same,
>>>>>>>>>>>>>>>>>>>>>>>>>>>> ensure the name does not cause confusion about
>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>> the agency's operations or locations. Some
>>>>>>>>>>>>>>>>>>>>>>>>>>>> applicants add a suffix to differentiate between
>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>> locations (e.g., "XYZ Home Services - North").
>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>> Initial Survey:
>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>> -
>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>> IDPH will conduct an onsite inspection to
>>>>>>>>>>>>>>>>>>>>>>>>>>>> verify compliance with state regulations.
>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>> On Thu, Nov 21, 2024 at 8:37 AM Timothy Thomas <
>>>>>>>>>>>>>>>>>>>>>>>>>>>> tt@thekey.com> wrote:
>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> I see two options.
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> 1. We submit a full list of counties that are
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> contiguous and see how they respond.
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> 2. We apply for a new license - What are the
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> typical wait times?
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> On Wed, Nov 20, 2024 at 5:22 PM Amanda Fults <
>>>>>>>>>>>>>>>>>>>>>>>>>>>>> amanda.fults@thekey.com> wrote:
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> When we do the initial license application we
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> provide counties we will have clients in, at that time we chose the
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> counties we have listed, not sure why we only did those as it was before my
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> time. Now that we have a license with established counties we can add more
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> counties as the business grows but the caveat is they have to be
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> contiguous to our current counties listed.
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> We can jump on a call to discuss further if
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> that helps.
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> On Wed, Nov 20, 2024 at 3:59 PM Timothy
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Thomas <tt@thekey.com> wrote:
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Ok.
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Question. How do you open a new company and
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> start day 1 if you have no clients? Are you supposed to only begin in one
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> county? Perhaps we can talk it through with the state?
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> On Wed, Nov 20, 2024 at 4:45 PM Amanda Fults
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> <amanda.fults@thekey.com> wrote:
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> I think we can probably try that, but the
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> state might ask about us having clients in those counties. Can you provide
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> all the counties that would make it contiguous?
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> On Wed, Nov 20, 2024 at 3:41 PM Timothy
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Thomas <tt@thekey.com> wrote:
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Can we request approval in all counties
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> that require us to make it contiguous?
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> On Wed, Nov 20, 2024 at 4:33 PM Amanda
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Fults <amanda.fults@thekey.com> wrote:
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Below is the message from the state so I
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> don't believe they will approve our application if the counties are not
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> contiguous.
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Please visit our website’s forms section
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> for guidance in submitting a removal or request additional geographical
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> areas and the required form. *Please
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> note, if requesting additional counties, the requested counties must be
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> contiguous to the currently approved counties in order to consider the
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> request.*
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> https://dph.illinois.gov/topics-services/health-care-regulation/health-care-facilities/home-services.html
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Please consider bookmarking the IDPH
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Website to your internet browser’s favorites for quick access in the future.
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Regards,
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Rani Harms, MSN, RN
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Home Services & Home Nursing Program
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Supervisor
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> IDPH, Division of Health Care Facilities
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> & Programs
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> 525 West Jefferson St
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> <https://www.google.com/maps/search/525+West+Jefferson+St?entry=gmail&source=g>.,
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> 4th Floor
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Springfield, IL. 62761
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> On Wed, Nov 20, 2024 at 3:30 PM Timothy
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Thomas <tt@thekey.com> wrote:
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Can we still try? It doesn't make
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> operational sense for an office in Chicago to service the whole state.
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> On Wed, Nov 20, 2024 at 3:21 PM Emily
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Swackhamer <emily.swackhamer@thekey.com>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> wrote:
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> What a bummer. None are anywhere close.
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Thank you for all of the help.
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> On Wed, Nov 20, 2024 at 2:03 PM Amanda
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Fults <amanda.fults@thekey.com> wrote:
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Here are the current counties on our
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> license:
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Cook
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> DuPage
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Will
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Kendall
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Grundy
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Lake
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Kane
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> McHenry
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> DeKalb
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> On Wed, Nov 20, 2024 at 2:02 PM Diane
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Mockenhaupt <dmockenhaupt@thekey.com>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> wrote:
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> There are probably 300 or more miles
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> in between my southernmost county and downstate counties.
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Diane
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> On Wed, Nov 20, 2024 at 2:00 PM Emily
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Swackhamer <
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> emily.swackhamer@thekey.com> wrote:
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> I’m not sure what the furthest
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> county south is that is currently licensed for IL..but I highly doubt it.
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> These are the southernmost counties right on the boarder or IL and MO
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> On Wed, Nov 20, 2024 at 1:44 PM
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Amanda Fults <
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> amanda.fults@thekey.com> wrote:
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Ugh, none of them are? Hmm then I
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> don't believe the state will approve the request. :(
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> On Wed, Nov 20, 2024 at 1:42 PM
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Emily Swackhamer <
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> emily.swackhamer@thekey.com> wrote:
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> These counties are not contiguous
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> unfortunately.
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> On Wed, Nov 20, 2024 at 1:39 PM
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Amanda Fults <
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> amanda.fults@thekey.com> wrote:
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Additionally, please confirm that
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> the requested additional counties are contiguous to our current approved
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> counties, otherwise the state will not approve.
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> On Wed, Nov 20, 2024 at 1:30 PM
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Emily Swackhamer <
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> emily.swackhamer@thekey.com>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> wrote:
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Thank you Amanda!
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> On Wed, Nov 20, 2024 at 1:29 PM
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Amanda Fults <
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> amanda.fults@thekey.com> wrote:
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Hi Team,
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Here is what I put together for
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> 3-5. Let me know if it makes sense and aligns with our practices or if
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> sections need to be revised.
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> 1. How administration will
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> manage the added service area for staff assignment and supervisionThe
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> agency will implement a structured management system to ensure the
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> efficient assignment and supervision of staff within the expanded service
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> area:
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> - Staffing Plan: The agency
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> will assess the staff-to-client ratio in the added area and hire additional
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> personnel if necessary to maintain quality service delivery.
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> - Technology Integration:
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> The agency will use its scheduling software to assign staff based on client
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> needs, geographic proximity, and staff availability. This system ensures
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> minimal travel time and optimal coverage.
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> - Supervisory Framework:
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> The agency will designate regional supervisors for the added service area,
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> ensuring consistent oversight of caregivers and regular communication with
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> the main office. These supervisors will monitor performance and adherence
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> to policies.
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> 2. The process for client
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> onsite home supervisory visits per regulations going to be met
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> The agency will ensure
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> compliance with regulatory requirements for supervisory visits by:
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> -
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Supervisor Assignments:
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Each client will be assigned a qualified supervisor responsible for
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> conducting onsite home visits within the required timeframe as outlined by
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> IDPH regulations.
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> -
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Visit Scheduling:
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Supervisory visits will be scheduled in advance, documented, and tracked in
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> the agency's case management system. Unscheduled spot-checks will also be
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> conducted as needed to ensure service quality.
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> -
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Documentation and Follow-Up:
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> During each visit, the supervisor will assess caregiver performance, review
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> the client's care plan, and address any issues. A standardized checklist
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> will be used to document observations, which will then be reviewed and
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> maintained at the agency office.
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> 3. How the client medical
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> records will be sent to the agency office from the staff in the proposed
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> areaThe agency will maintain
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> secure and efficient processes for transferring client medical records to
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> the main office:
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> - Electronic Records System:
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> All client documentation will be maintained in the agency’s electronic
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> records system WellSky which allows caregivers and staff to upload
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> documentation in real time.
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> - Verification and Filing:
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Once received, the main office will verify the completeness of the records
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> and integrate them into the client's primary file. The agency will
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> establish a quality assurance process to verify that all client records
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> from the expanded service area are received, reviewed, and filed
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> appropriately in compliance with IDPH regulations.
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> On Wed, Nov 20, 2024 at 9:27 AM
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Timothy Thomas <tt@thekey.com>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> wrote:
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Amanda, would you have answers
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> to question 4 & 5 based on previous applications?
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> In the meantime, Emily, can
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> you take a stab at the first three and let's come together for a quick
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> meeting to review.
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Thanks!
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> On Tue, Nov 19, 2024 at
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> 2:04 PM Amanda Fults <
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> amanda.fults@thekey.com>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> wrote:
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Hi Team,
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> We will need the following
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> information in order to request new counties in our letter to the state for
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> approval. Please provide the requested information as soon as possible.
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> -
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> All the staff you employ
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> with an asterisk (*) to identify the staff you have allocated to
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> service the requested area
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> upon approval.
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> -
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> The reason for the
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> expansion request (i.e. currently receiving requests for service in
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> that county).
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> -
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> How administration will
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> manage the added service area for staff assignment and
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> supervision.
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> -
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> The process for client
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> onsite home supervisory visits per regulations going to be met.
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> -
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> How the client medical
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> records will be sent to the agency office from the staff in the
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> proposed area.
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> On Tue, Nov 19, 2024 at
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> 10:38 AM Sean Cygan <
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> scygan@thekey.com> wrote:
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> I will start working on
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> this. Sean
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> On Tue, Nov 19, 2024 at
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> 8:28 AM Amanda Fults <
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> amanda.fults@thekey.com>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> wrote:
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Thanks Audra. @Sean Cygan
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> <scygan@thekey.com> please
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> complete the process for adding counties to our Illinois license and submit
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> to the state for approval.
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> On Mon, Nov 18, 2024 at
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> 6:03 PM Audra Williams <
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> audraw@thekey.com> wrote:
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Hi Amanda!
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> We would like to be able
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> to service clients in the below Illinois counties. Would you be able to
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> add these counties and submit to the state for approval? Also, do you know
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> how long the approval process will take? We have 2 clients now that need
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> service.
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> - Madison
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> - St. Claire
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> - Monroe
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> - Clinton
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> - Washington
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> - Bond
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> - Jersey
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Thank you so much! Let us
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> know if you need anything else.
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Best,
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Audra Williams
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Director, Divisional
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Operations
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> (425) 757-7027
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> TheKey.com
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> <https://www.thekey.com/>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> [image: TheKey]
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> <https://homecareassistance.com/>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Amanda Fults
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Senior Regulatory,
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Compliance Manager
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> 714-623-6918
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> amanda.fults@thekey.com
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> TheKey.com
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> <https://www.thekey.com/>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> [image: TheKey]
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> <https://homecareassistance.com/>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> CONFIDENTIALITY NOTICE: The
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> information in the Email is confidential and may be privileged. This Email
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> is intended solely for the named recipient or
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> recipients. If you are not
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> the intended recipient, any use, disclosure,
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> copying or distribution of
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> this Email is prohibited. If you are not the
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> intended recipient, please
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> inform us by replying with the subject line
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> marked "Wrong Address" and
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> then deleting this Email and any attachments.
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Amanda Fults
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Senior Regulatory, Compliance
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Manager
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> 714-623-6918
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> amanda.fults@thekey.com
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> TheKey.com
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> <https://www.thekey.com/>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> [image: TheKey]
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> <https://homecareassistance.com/>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> CONFIDENTIALITY NOTICE: The
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> information in the Email is confidential and may be privileged. This Email
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> is intended solely for the named recipient or
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> recipients. If you are not
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> the intended recipient, any use, disclosure,
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> copying or distribution of
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> this Email is prohibited. If you are not the
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> intended recipient, please
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> inform us by replying with the subject line
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> marked "Wrong Address" and
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> then deleting this Email and any attachments.
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Amanda Fults
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Senior Regulatory, Compliance
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Manager
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> 714-623-6918
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> amanda.fults@thekey.com
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> TheKey.com
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> <https://www.thekey.com/>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> [image: TheKey]
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> <https://homecareassistance.com/>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> CONFIDENTIALITY NOTICE: The
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> information in the Email is confidential and may be privileged. This Email
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> is intended solely for the named recipient or
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> recipients. If you are not the
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> intended recipient, any use, disclosure,
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> copying or distribution of this
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Email is prohibited. If you are not the
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> intended recipient, please
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> inform us by replying with the subject line
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> marked "Wrong Address" and then
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> deleting this Email and any attachments.
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Amanda Fults
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Senior Regulatory, Compliance
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Manager
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> 714-623-6918
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> amanda.fults@thekey.com
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> TheKey.com
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> <https://www.thekey.com/>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> [image: TheKey]
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> <https://homecareassistance.com/>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> CONFIDENTIALITY NOTICE: The
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> information in the Email is confidential and may be privileged. This Email
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> is intended solely for the named recipient or
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> recipients. If you are not the
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> intended recipient, any use, disclosure,
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> copying or distribution of this
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Email is prohibited. If you are not the
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> intended recipient, please inform
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> us by replying with the subject line
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> marked "Wrong Address" and then
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> deleting this Email and any attachments.
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Amanda Fults
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Senior Regulatory, Compliance
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Manager
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> 714-623-6918
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> amanda.fults@thekey.com
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> TheKey.com
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> <https://www.thekey.com/>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> [image: TheKey]
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> <https://homecareassistance.com/>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> CONFIDENTIALITY NOTICE: The
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> information in the Email is confidential and may be privileged. This Email
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> is intended solely for the named recipient or
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> recipients. If you are not the
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> intended recipient, any use, disclosure,
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> copying or distribution of this
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Email is prohibited. If you are not the
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> intended recipient, please inform
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> us by replying with the subject line
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> marked "Wrong Address" and then
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> deleting this Email and any attachments.
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Amanda Fults
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Senior Regulatory, Compliance Manager
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> 714-623-6918
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> amanda.fults@thekey.com
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> TheKey.com <https://www.thekey.com/>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> [image: TheKey]
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> <https://homecareassistance.com/>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> CONFIDENTIALITY NOTICE: The
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> information in the Email is confidential and may be privileged. This Email
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> is intended solely for the named recipient or
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> recipients. If you are not the
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> intended recipient, any use, disclosure,
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> copying or distribution of this Email
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> is prohibited. If you are not the
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> intended recipient, please inform us
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> by replying with the subject line
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> marked "Wrong Address" and then
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> deleting this Email and any attachments.
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Amanda Fults
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>