--00000000000077c8b305f692c63d Content-Type: multipart/alternative; boundary="00000000000077c8ad05f692c63b" --00000000000077c8ad05f692c63b Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Eleanor, We had a change in systems September 2022. Please see attached Mavencare account statement which should also reflect the additional charges. In regards to your first point: If you review the 3rd document, it sums up the invoices in our clearcare system. We sent the invoices to you for backup , which you may need if requested. If you add up both account statements, this should reflect all payments made in 2022. So total paid in 2022 would be: $2362.50(old system) +$577.50 (new system)= =3D $2,940 Please let me know if you require anything else or if you have any further concerns. thank you, On Fri, Mar 10, 2023 at 4:39=E2=80=AFPM Eleanor Andrew wrote: > Dear Cheryl, > > I am forwarding you what Sumira sent me, below, as well as a screen shot > from my mom=E2=80=99s bank account, indicating payments made to your comp= any. > > 1) I am simply requesting a document that says the total amount paid to > your company in 2022 in one line for my accountant, not a bunch of invoic= es > marked paid. > > 2) My mom=E2=80=99s bank statements indicate different payments not accou= nted for > in the documents Sumira sent me. I have serious concerns about your > company=E2=80=99s record keeping abilities. > > We had a very lousy experience with your company. Please AT LEAST send us > a professional receipt for tax purposes. > > Eleanor > > > On Mar 10, 2023, at 3:40 PM, Sumira Suthesan > wrote: > > Hi Eleanor, > > Please see attached invoices and statement. > > Thanks, > Sumira Suthesan > Accounts Receivable Specialist- TheKey (Homecare Assistance) > > > --=20 *Ali Malik* Manager - Financial Operations --00000000000077c8ad05f692c63b Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Eleanor, We had a change in systems = September 2022. Please see attached Mavencare acco= unt statement which should also reflect the additional charges. In regards to your first point: If you review the 3rd documen= t, it sums up the invoices in our clearcare system. We sent the invoices to= you for backup , which you may need if requested. If you add up both account statements, this should reflect all payments ma= de in 2022. So total paid in 2022 would be: $2362.= 50(old system) +$577.50 (new system)=3D $2,940 Ple= ase let me know if you require anything else or if you have any further con= cerns. thank you, On Fri, Mar 10, 2023 at 4:3= 9=E2=80=AFPM Eleanor Andrew < elroseandrew@gmail.com > wrote: Dear Cheryl, I am forwarding you what Sumira sent me, below, as well as a screen shot f= rom my mom=E2=80=99s bank account, indicating payments made to your company= .=C2=A0 1) I am simply requesting a document that = says the total amount paid to your company in 2022 in one line for my accou= ntant, not a bunch o