Very useful information.
Thank you Tim.
On Mon, Aug 21, 2023 at 3:06 PM Timothy Thomas <tt@thekey.com> wrote:
> Hi On-Call Team,
>
> As per our meeting today, here are Karianne's hours for each of you on
> Saturdays and Sundays. Start date to be confirmed
>
> Montreal, Toronto, Oakville and Waterloo: 8AM to 5:30PM
> Winnipeg: 7AM to 4:30PM
> Calgary: 6AM to 3:30PM
> Vancouver: 5AM to 2:30PM
>
> During these times, intake calls will automatically be sent to Karianne.
> Should you receive an intake regardless, please warm transfer it via 8x8 to
> Karianne (advise me if you need training on this). If she is unavailable.
> Please take a message and slack it to Karianne right away for immediate
> call back.
>
> Outside of these hours you will remain primary on intakes. A few things to
> note: Do not quote a minimum service level. We have a minimum shift length
> of 4 hours but we may consider taking on clients with 1 or two shifts per
> week depending on several factors such as location, condition and ability
> to pay. If you take the intake, please fill out the details below and post
> them in your respective Inquiries (inquiries-montreal, inquiries-toronto,
> inquiries-west-can) channel in Slack
>
> Here is the format that all calls should be entered in:
> *Caller Name:*
> *Caller Phone Number:*
> *Caller Email Address:*
> *Client Name:*
> *Client Age:*
> *Client Address:*
> *Condition (primary diagnosis):*
> *Mobility Status (Wheelchair, Walker, etc) :*
> *Cognitive (Signs of Dementia and Alzheimer's):*
> *Potential Schedule:*
> *Potential Start Of Care:*
> *Quoted Price:*
> *Hear about us*:
>
> Once again, the pricing sheet can be found here -
> https://docs.google.com/spreadsheets/d/1j_h71MdqoLDeTQrsI4Fk7HsMRRoUzWrV_DzM9moltjM/edit#gid=0
>
> Thanks,
> Tim
>
> --
> Tim Thomas
> Head of Canada Division
> *Please note my email has changed:*
> tt@TheKey.com <tt@thekey.com>
> (514) 591-9387
> TheKey.ca <https://www.thekey.ca/>
> [image: TheKey] <https://www.thekey.com/>
>
--
Mina Levy
Staffing Manager / Gestionnaire du personnel
mina.levy@TheKey.com
514-907-5065
TheKey.ca
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