[CallRail Support] Pending request: Re: [CallRail Support] Re: Consolidating Callrail Setups

From
CallRail Support <support@callrailsandbox.zendesk.com>
To
Alexa Graziani <agraziani@thekey.com>
CC
Louise Scanlan <louise@20eight.ca>, Phil Chanda <phil.chanda@thekey.com>, Megan Heinen <mheinen@thekey.com>, Timothy Thomas <tt@thekey.com>
Date
Thu, 30 Mar 2023 19:03:18 +0000
Folder
INBOX
----==_mimepart_6425dcf6e3012_344a3846929 Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: quoted-printable This is an email to remind you that your request (#465268) is pending and= awaits your feedback. ---------------------------------------------- Joshua, Mar 30, 2023, 2:28 PM EDT Hello all, Please let me know if any further assistance is needed here. I look forward to your response. Joshua Tier I Tech Support ![](https://i.imgur.com/6197E0I.png) ---------------------------------------------- Joshua, Mar 29, 2023, 2:18 PM EDT Hello again Alexa, Thank you for following up here, I appreciate the update. I will look out= for Louise's response. Joshua Tier I Tech Support ![](https://i.imgur.com/6197E0I.png) ---------------------------------------------- Alexa Graziani, Mar 29, 2023, 1:58 PM EDT Oh I think the switch was already made? I don't have access to 28 Digital's Callrail anymore and I see them both = in there as well. Louise - I just gave you access to those, let me know if you can get in a= nd see everything you need. Sincerely, ---------------------------------------------- Joshua, Mar 29, 2023, 1:49 PM EDT Hello again Alexa, Thank you for following back up here. I apologize for my confusion, but w= hen I open 10/eight DIGITAL and search for HCA, I am not shown any result= s. However, when I search HCA within The Key, I am shown both companies (= see attached). Please let me know if I am overlooking something so I can = get this completed for you. I look forward to your response. Joshua Tier I Tech Support ![](https://i.imgur.com/6197E0I.png) Attachment(s): Screenshot 2023-03-29 at 1.45.07 PM.png - https://support.callrail.com/at= tachments/token/Le1bIVkhimwNOLBPXbhYPmItA/?name=3DScreenshot+2023-03-29+a= t+1.45.07+PM.pngScreenshot 2023-03-29 at 1.46.44 PM.png - https://support= .callrail.com/attachments/token/u7uYZxHUNLdVtEZRZmDcn9dzQ/?name=3DScreens= hot+2023-03-29+at+1.46.44+PM.png ---------------------------------------------- Alexa Graziani, Mar 29, 2023, 11:32 AM EDT Hi Joshua, It's actually the opposite. - All contents from HCA Montreal English and HCA Montreal French are to b= e transferred from **20/eight DIGITAL Inc to The Key** **Thanks, ** ---------------------------------------------- Joshua, Mar 28, 2023, 8:37 PM EDT Hello all, My name is Josh and I will be happy to help here. I have gone through the previous ticket with Daniel and can see approval = was given on both sides, thank you all for this. I would like to confirm the contents of the transfer before I get started= with this. Would you all mind confirming if: - All contents from HCA Montreal English and HCA Montreal French are to b= e transferred from **The Key** to **20/eight DIGITAL Inc** Please let me know if this is correct, or if there is an adjustment that = needs to be made to this. I look forward to your response. Joshua Tier I Tech Support ![](https://i.imgur.com/6197E0I.png) ---------------------------------------------- Alexa Graziani, Mar