--000000000000abe95b05e9c8fc09 Content-Type: text/plain; charset="UTF-8" Hello all, As a reminder, the expected deadline for review/feedback on the rate increase population is tomorrow 9/29. Start Date End Date Activity Wednesday, Sep 14, 2022 Wednesday, Sep 14, 2022 Ben to pull data and structure it for internal distribution. Analysis to be completed on rate guidance for increases by clients, targeted at moving current lower quartile rates up to market averages. Wednesday, Sep 14, 2022 Wednesday, Sep 14, 2022 Distribution to division heads for initial review. Saturday, Sep 17, 2022 Tuesday, Sep 20, 2022 Initial kickoff with exec team/division heads. Friday, Sep 23, 2022 Friday, Sep 23, 2022 Kickoff meeting with regional leaders. Friday, Sep 23, 2022 Thursday, Sep 29, 2022 Time set aside for individual office review, with escalations addressed, and expectation that all edits are completed by end of period. Friday, Sep 30, 2022 Friday, Sep 30, 2022 Ben to synthesize information to ensure no transposing of contact information/other details, as well as removal of any inactivated clients since project kickoff. Chase down any outstanding offices/input. Monday, Oct 3, 2022 Wednesday, Oct 5, 2022 Initial set of PDFs provided to offices for final review, chance to catch any issues ahead of time. Wednesday, Oct 5, 2022 Sunday, Oct 9, 2022 Emails with PDFs to be sent by offices. Vetted client list without emails provided to TownMailer/Kate Goodrich for distribution with projected go-live date for rate increases effective Monday 10/31. Please escalate any issues your team is having or raise them in the Q&A session in the morning. Here is the progress thus far. Thank you to all groups at 100%+ Tab Region Division # Proposed # Completed % Completed NE - CT Connecticut Northeast 47 47 100.0% NE - GL Great Lakes Northeast 92 0 0.0% NE - DC DC Metro Northeast 146 146 100.0% NE - NJPA New Jersey and Pennsylvania Northeast 160 84 52.5% NE - IL Illinois Northeast 86 0 0.0% NE - NE New England Northeast 8 8 100.0% NE - NY New York Northeast 47 47 100.0% CAN - CAN Canada Canada 103 0 0.0% NW - BAN Bay Area North Northwest 27 0 0.0% NW - Carmel Carmel Northwest 11 0 0.0% NW - East Bay East Bay Northwest 57 0 0.0% NW - Los Gatos Los Gatos Northwest 18 0 0.0% NW - OH and IN Ohio and Inidana Northwest 10 0 0.0% NW - Peninsula Peninsula Northwest 47 0 0.0% NW - PNW Pacific Northwest Northwest 96 96 100.0% NW - Santa Rosa Santa Rosa Northwest 22 0 0.0% NW - Sacramento Sacramento Northwest 22 0 0.0% NW - Tender Rose Tender Rose Northwest 10 0 0.0% SE - Central States Central States Southeast 27 0 0.0% SE - SE FL SE Florida Southeast 116 116 100.0% SE - Southern States Southern States Southeast 66 45 68.2% SE - NC and SVA NC and SVA Southeast 132 131 99.2% SE - SW FL SW Florida Southeast 80 0 0.0% SW - 123 Home Care 123 Home Care Southeast 12 12 100.0% SW - Millenia Millenia Southwest 8 8 100.0% SW - Greater LA Greater LA Southwest 119 71 59.7% SW - Greater SD Greater SD Sou