----==_mimepart_655e4e28859c7_23f2b072d74c4e464512b8 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Tim, Thank you so much for your approval, Please advise once the E-T= ransfer has been completed so I can communicate back to Milena. Thank yo= u, Lito Delapena Help Desk Manager Billing@thekey.com 866-226-1702= *Please note we are closed on Thursday 11/23/2023 & Friday 11/24/202= 3 in observance of the Thanksgiving Holiday* = = On Wed, 22 Nov at 12:56 PM , Timothy Thomas wrote: Yes please send it today Tim sr.=C2=A0 = = = = = On Wed, Nov 22, 2023 at 12:27=E2=80=AFPM Lito Delapena wrote: = = = = = Hi Tim, = = Would it be at all possible to complete this transfer today as the clien= ts POA just called to follow up on the status of her overpayment? = = = Thanks,=C2=A0 = = = = Lito Delapena = Help Desk Manager = Billing@thekey.com = 866-226-1702 = = *Please note we are closed on Thursday 11/23/2023 & Friday 11/24/2023 in= observance of the Thanksgiving Holiday* = = = = On Wed, 22 Nov at 12:26 PM , TimThomas = wrote: Timothy, = Let me know if you want me to initiate the etransfer? = = Tim Thomas Sr. = 514 726 7647 = = = = = = = = On Nov 22, 2023, at 10:21 AM, Lito Delapena wrote: = = = =EF=BB=BF = = = Good Morning Tim, = = I have spoke with Montreal Client POA Jarmila Frydl's POA Milena Frydl a= nd last month she sent us two E-Transfers for payment towards their last = invoice but we also charged their credit card for the full amount totalin= g $7,263.55 = = There are currently two E-transfer amounts that are sitting unallocated = in QB, would we be able to refund the client back today=C2=A0 = = =E2=80=8B10/17/2023 $3000 = 10/19/2023 $1,263.55 = = Total refund: $4,263.55 = = = = = = Lito Delapena = Help Desk Manager = Billing@thekey.com = 866-226-1702 = = *Please note we are closed on Thursday 11/23/2023 & Friday 11/24/2023 in= observance of the Thanksgiving Holiday* ----==_mimepart_655e4e28859c7_23f2b072d74c4e464512b8 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Tim, Thank you so much for your approval, Please advise once the E-Transfe= r has been completed so I can communicate back to Milena. Thank yo= u, Lito Delapena Help Desk Manager Billing@thekey.com 866-226-1702 *Please note we are closed on Thursday 11/23/2023 & Friday 11/24= /2023 in observance of the Thanksgiving Holiday* On Wed, 22 Nov at 12:56 PM , Timothy Thomas &= lt;tt@thekey.com> wrote: Yes please send it today Ti= m sr.=C2=A0 On Wed, Nov 22, 2023 at 12:27=E2=80=AFPM Lito Delapena < billing@thekey.com >= wrote: Hi Tim, Would it be at a