--000000000000d38051062657e304 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Renee, The issue has been resolved. Thank you, Dennis Fancy, BSP General Manager (204) 489-6000 TheKey.ca [image: TheKey] On Thu, Nov 7, 2024 at 1:38=E2=80=AFPM Renee Drobek wrote: > Hi Timothy, > > =E2=80=8BCan you clarify what the error is that he is seeing? When we loo= k into > the user records, we show that he was logged in. > > > > Thanks, > Renee > > > > On Thu, 7 Nov at 10:40 AM , Timothy Thomas wrote: > Hi, > > Dennis Fancy (GM of Winnipeg) has lost access to SF. I verified in saviyn= t > and it appears that he is set up correctly. > > Could you please look into this ASAP? > > Thank you > > -- > > *Tim Thomas* > Head of Midwest & Canada Divisions | *TheKey* > Mobile: 514.591.9387 > [image: TheKey] > > 996698:611100 > --000000000000d38051062657e304 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Renee, The issue has been resolved. Thank you, Dennis Fancy, BSP General Manag= er (204) 489-6000 TheKey.ca On Thu, Nov 7, 2024 at 1:38=E2=80=AFPM Renee Drobek < salesforcesupport@hom= ecareassistance.com > wrote: = Hi=C2=A0Timothy,=C2=A0 =E2=80=8BCan you clarify what the error is that he is seei= ng? When we look into the user records, we show that he was logged in. Thanks,=C2=A0 Renee On Thu, 7 Nov at 10:40 AM , Timothy Thomas < tt@thekey.com > wrote: Hi, Dennis Fancy (GM of Winnipeg) has lost access to SF. I verified in sav= iynt and it appears that he is set up correctly.=C2=A0 Could you please look=C2=A0into this ASAP?