Fwd: 163154 Louis (Lou) Steffano - FIN-WELCOME CALL - [#1004315]

From
Ariyan Green <ltci@thekey.com>
To
teresa.heit@thekey.com
CC
jeannie.ortiz@thekey.com, tt@thekey.com
Date
Thu, 12 Dec 2024 15:33:44 +0000
Folder
INBOX
----==_mimepart_675b025899ea9_1eb3fc5ebd6d6981854e5 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Good morning Teresa, Thank you for your response. Are there any updat= es that can be provided at this time? Kind Regards,=C2=A0 Ariyan Gre= en=C2=A0 Finance Onboarding Analyst=C2=A0 Email: ltci@thekey.com=C2=A0 = Ph: 855-205-8007=C2=A0 Fax: 813-693-5625 =C2=A0 = = On Tue, 10 Dec at 3:24 PM , Teresa Heit wrot= e: Hello,=C2=A0 = I'm not sure why, but I did not receive any of the previous emails you s= ent regarding this issue.=C2=A0 I will reach out to my CSM and see if we = can get this corrected right away. = = = = On Tue, Dec 10, 2024 at 2:03=E2=80=AFPM Ariyan Green w= rote: = = = = = Good afternoon Teresa, = = I am writing you again to follow up on the updated Consent Agreement for= our client Louis Steffano. Currently, the CCA is signed with an email ad= dress instead of the signee's first and last name.=C2=A0 I would apprecia= te it if you could provide an update on the status of this request. Thank= you. = = = Kind Regards,=C2=A0 = Ariyan Green=C2=A0 = Finance Onboarding Analyst=C2=A0 = Email: ltci@thekey.com=C2=A0 = Ph: 855-205-8007=C2=A0 = Fax: 813-693-5625 = = =C2=A0 = = = = On Wed, 4 Dec at 2:46 PM , Ariyan Green wrote: = = Good afternoon Teresa, = = I am writing to follow up on the updated Consent Agreement for our clien= t Louis Steffano.=C2=A0 I would appreciate it if you could provide an upd= ate on the status of this request. Thank you. = = Kind Regards,=C2=A0 = Ariyan Green=C2=A0 = Finance Onboarding Analyst=C2=A0 = Email: ltci@thekey.com=C2=A0 = Ph: 855-205-8007=C2=A0 = Fax: 813-693-5625 = = =C2=A0 = = = = On Mon, 2 Dec at 11:14 AM , Ariyan Green wrote: = = Good morning Teresa, = = My name is Ariyan Green with the start of care team working to update cl= ient accounts, nice to meet you! I am reviewing the Consent Agreement for= our client Louis Steffano and noticed the signature provided is an email= address instead of the signee's first and last name. I understand there = are some issues with Pandadoc creating email signatures, so if you could = get a wet signature from the Responsible Party then that would be accepta= ble. Please let me know if you have any questions or if there is anything= I could do to assist. = = = = = Kind Regards,=C2=A0 = Ariyan Green=C2=A0 = Finance Onboarding Analyst=C2=A0 = Email: ltci@thekey.com=C2=A0 = Ph: 855-205-8007=C2=A0 = Fax: 813-693-5625 = = =C2=A0 ----==_mimepart_675b025899ea9_1eb3fc5ebd6d6981854e5 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Good morning Teresa,= Thank you for your r= esponse. Are there any updates that can be provided at this time? Kind Regards,=C2=A0 Ariyan Green=C2=A0 Finance Onboarding Analyst=C2=A0= Email: ltci@thekey.com=C2=A0 Ph: 855-205-8007=C2=A0 Fax: 813-693-5625 =C2=A0 On Tue, 10 Dec at 3:24 PM , Teresa Heit &lt;= teresa.heit@thekey.com&gt; wrote: Hello,=C2=A0 I'm not sure why, but I did not r