--000000000000b95ec20608a26e1e Content-Type: multipart/alternative; boundary="000000000000b95ebf0608a26e1c" --000000000000b95ebf0608a26e1c Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Here you go. Let me know if I can assist in any way. Thank you Tim! Best regards, *John Janiga* Senior Accounts Receivable Specialist *john.janiga@thekey.com * *408-647-7538 * TheKey.com [image: TheKey] On Thu, Oct 26, 2023 at 1:19=E2=80=AFPM Timothy Thomas wrot= e: > Hi John, > > Sure I'll take care of it. Could you please provide me with the > outstanding invoices and an updated statement? > > Thanks > Tim > > On Thu, Oct 26, 2023 at 1:15=E2=80=AFPM John Janiga > wrote: > >> Hello Timothy, >> >> Vashon has reported that Penny Casey payments have been declining and th= e >> total owed is currently around $19K. >> >> I see that you were working directly with this client's payer and I don'= t >> want to ripple the waters. >> >> Please advise on how to proceed here and thank you for your time. >> >> Best Regards, >> *John Janiga* >> Senior Accounts Receivable Specialist >> *john.janiga@thekey.com * >> *408-647-7538 * >> TheKey.com >> [image: TheKey] >> >> >> >> On Wed, Sep 20, 2023 at 1:50=E2=80=AFPM Timothy Thomas w= rote: >> >>> FYI: Please note this is the report I was looking for, Tim Sr was able >>> to provide it. This is a better representation for clients. If you don'= t >>> know how to generate it, please connect with @Tim Thomas >>> SR >>> >>> Thanks >>> >>> On Wed, Sep 20, 2023 at 1:39=E2=80=AFPM Sumira Suthesan >> sumira.suthesan@thekey.com> wrote: >>> >>>> Hi Tim, >>>> >>>> Please see attached. >>>> Please let me know if anything else is needed. >>>> >>>> Thanks, >>>> *Sumira Suthesan* >>>> Accounts Receivable Specialist >>>> T: 438-230-3887 ext.1070006 >>>> www.TheKey.com >>>> [image: TheKey] >>>> >>>> >>>> On Wed, Sep 20, 2023 at 10:31=E2=80=AFAM Timothy Thomas wrote: >>>> >>>>> Got it, this is a summary of all the transactions, can I also be sent >>>>> a statement showing the invoices, payments and associated outstanding >>>>> balance at any given time? This report is really hard to keep track o= f. >>>>> >>>>> On Wed, Sep 20, 2023 at 1:25=E2=80=AFPM Sumira Suthesan >>>> sumira.suthesan@thekey.com> wrote: >>>>> >>>>>> Hi Tim, >>>>>> >>>>>> Under the column type, it states if it is an invoice or payment. >>>>>> Payment is what we charged the client. >>>>>> >>>>>> Thanks, >>>>>> >>>>>> *Sumira Suthesan* >>>>>> Accounts Receivable Specialist >>>>>> T: 438-230-3887 ext.1070006 >>>>>> www.TheKey.com >>>>>> [image: TheKey] >>>>>> >>>>>> >>>>>> On Wed, Sep 20, 2023 at 10:20=E2=80=AFAM Timothy Thomas >>>>>> wrote: >>>>>> >>>>>>> Kelly called me this morning. She is under the impression that she >>>>>>> is being double charged for certain invoices as the amounts are sim= ilar and >>>>>>> the charges and closer than 1 week apart. She=E2=80=99s looking to = reconcile >>>>>>> everything. The statement is a bit confusing. Wha