--00000000000017891405d8188bdc Content-Type: multipart/alternative; boundary="00000000000017891205d8188bdb" --00000000000017891205d8188bdb Content-Type: text/plain; charset="UTF-8" Hi Timothy, We agreed today on an additional sync feature. I didn't get confirmation yet if it has been applied. We can try... Can you try utilizing the Single Sign On with the email: tt@homecareassistance.dup On Tue, Feb 15, 2022 at 5:18 PM Timothy Thomas wrote: > Hi Keri, > > I was able to access the platform yesterday with the temp login info, I > updated my password but now I'm unable to log in. > > Any fix on the initial bug for SSO? > > Thanks! > Tim > > On Tue, Feb 8, 2022 at 7:01 PM Keri Thrush > wrote: > >> Hi Timothy, >> >> I'm working with our development team to fix this. For a temporary fix, >> do you mind manually logging in by using the following credentials: >> >> - tt@homecareassistance.dup >> - password: Changeme#1 >> >> For Dennis, he should be able to view courses outside of what he has been >> enrolled in through clicking on "all courses" like the picture below. >> >> Please let me know if I can help with anything else and I will follow up >> with you as soon as possible with the SSO fix. >> >> [image: Screen Shot 2022-02-08 at 3.58.24 PM.JPG] >> >> >> On Tue, Feb 8, 2022 at 6:18 AM Timothy Thomas >> wrote: >> >>> Hi Keri, >>> >>> Stange, no I selected my account tt@homecareassistance.com. I tried >>> again no and still was not able to log in. >>> >>> Sorry I got the title wrong its actually Dennis Fancy who was the >>> previous owner along with Lindsey. His email address is >>> dfancy@homecareassistance.com - If I understand correctly he can >>> self-enroll? He claims to only be able to review the COVID and >>> Spam/Phishing courses. >>> >>> Thank you, >>> Tim >>> >>> On Tue, Feb 8, 2022 at 12:10 AM Keri Thrush >> kthrush@homecareassistance.com> wrote: >>> >>>> Hi Timothy, >>>> >>>> It looks like the email that your account is setup with is: >>>> tt@homecareassistance.dup. Is this the address that was selected for >>>> the SSO? >>>> >>>> The courses all have a self enrollment feature so you are more than >>>> welcome to take any applicable courses. >>>> >>>> Just to be safe, I searched in bamboohr for the GM in Winnipeg. If it >>>> is Lindsey Fancy, everything is up and going with her account in OpenLMS. >>>> >>>> Thank you, >>>> >>>> On Mon, Feb 7, 2022 at 1:06 PM Timothy Thomas >>> tt@homecareassistance.com> wrote: >>>> >>>>> Good afternoon, >>>>> >>>>> I'm trying to access the LMS portal and am currently receiving an >>>>> error message when using the SSO option. >>>>> >>>>> Our GM in Winnipeg would also like to be signed up for Salesforce and >>>>> Care Management courses. Is this something I can manage or is this done by >>>>> you. >>>>> >>>>> Thank for clarifying, >>>>> Tim >>>>> >>>>> -- >>>>> Timothy Thomas >>>>> Head of Canada >>>>> Home Care Assistance >>>>> Office: 514-907-5065 >>>>> Fax: 514-221-4265 >>>>> 4464 Ste Catherine West >>>>>