Caribou is rolling out to all Canadian locations soon!

From

Alyson Rohane <alyson.rohane@thekey.com>

To

Amanda Ilines <amanda.ilines@thekey.com>, Amrita Veena <amrita.veena@thekey.com>, Anna Ranay <aranay@thekey.com>, Brian Boxall <bboxall@thekey.com>, Carolyn Daoust <carolyn.daoust@thekey.com>, Celeste Lee <celeste.lee@thekey.com>, Cathy Gerth <cgerth@thekey.com>, Chris Brown <chris.brown@thekey.com>, Claudia Vasquez <claudia.vasquez@thekey.com>, Dominique Jacobs <djacobs@thekey.com>, Doris Lou <dlou@thekey.com>, Isabelle Grondin <isabelle.grondin@thekey.com>, Janice Hamel <janice.hamel@thekey.com>, Jessica Groen <jessica.groen1@thekey.com>, Jhonna Vallejo <jhonna.vallejo@thekey.com>, Krista Lalonde <krista.lalonde@thekey.com>, Kristal Parris <kristal.parris@thekey.com>, Antonio Rosales <luisantonio.rosales@thekey.com>, Maria Bernardez <maria.bernardez@thekey.com>, Marilyn Navaja <marilyn.navaja@thekey.com>, Melissa Caltagirone <mcaltagirone@thekey.com>, Mina Levy <mina.levy@thekey.com>, Maria Licoudis <mlicoudis@thekey.com>, Nikita Moreau <nmoreau@thekey.com>, Shyanne Hansen <shyanne.hansen@thekey.com>, Shawntel Sousa <ssousa@thekey.com>

CC

Timothy Thomas <tt@thekey.com>, Timon Page <timon.page@thekey.com>, Sharon Speirs <sspeirs@thekey.com>, Nancy Allen <nancy.allen@thekey.com>, Katherine Midura <kguildner@thekey.com>, Joey Taylor <joey.taylor@thekey.com>, Amanda Soukvilay <amanda@caribou.care>, Chuck Terlesky <cterlesky@thekey.com>, Dennis Fancy <dfancy@thekey.com>, Cheryl Logan <cheryl.logan@thekey.com>

Date

2026-03-10 12:11:21

Folder

INBOX

Hello Team,

We’re excited to announce that Caribou, our new caregiver engagement
platform, will be rolled out across all Canadian locations soon! This
platform allows our team to reward caregivers for going above and beyond,
getting compliments from their clients, and clocking in and out
consistently!

To support a smooth transition, please review and bookmark the following
resources:

🔹Caribou Support Team: help@caribou.care

🔹 TheKey CARE Rewards_Caregiver Orientation (Last Updated 2025-12-02).pdf
<https://drive.google.com/file/d/11jvf2XE0UmLU0dZFDtVqp3LQ4oXi1-mW/view?usp=sharing>

🔹Reference guide on Who to Contact for What between Caribou and TheKey
<https://drive.google.com/file/d/1B86YkAyI2fa_SG6R66uRJ7OAaRrO4mT9/view?usp=drive_link>

Training


   -

   General Managers/Regional Director - Monday, 3/16/2026
   -

   Caregiver Managers - Wednesday, 3/18/2026


If you are missing the training session(s) from your calendar, please reach
out to Alyson Rohane. For any other questions about Caribou, please reach
out to Katherine Midura.

We appreciate your continued partnership and commitment to making the
Caribou launch a success. Together, we’re enhancing the caregiver
experience and driving better engagement across our network!

Best

*Alyson Rohane*

Continuous Improvement Analyst 3 | TheKey