WellSky App Instructions

From
Chandani Patel <cpatel@thekey.com>
To
Timothy Thomas <tt@thekey.com>, Chuck Terlesky <cterlesky@thekey.com>, Anna Ranay <aranay@thekey.com>, Carolyn Daoust <carolyn.daoust@thekey.com>, Kathryn Nester <knester@thekey.com>
Date
Mon, 19 Aug 2024 10:45:19 -0600
Folder
INBOX
--00000000000076de5d06200c09f7 Content-Type: multipart/alternative; boundary="00000000000076de5b06200c09f5" --00000000000076de5b06200c09f5 Content-Type: text/plain; charset="UTF-8" Hey Team, I have put something together for us to use and share with caregivers to help transition them from Caregiver Connect to Wellsky. I am sharing it with you all below. There is an attached screenshot of the Portal email Invite, along with a video I recorded walking them through the app log in. Hope this helps. :) Thank you. ******************************************************************************************* *Hello Everyone, * *I hope you are doing well. * *I would like to provide you all some support and help you troubleshoot any kinds of app troubles you may be having. * *Please kindly read through this full email as all the instructions have been explained in full detail. * *First and foremost, I would like you to find an email that you would have received from "TheKey Formerly HomeCareassistance" with the Subject line: Caregiver Portal invite: See attached file name *Portal Invite*. * *Once you see that email, there is a click "Here" option you click to set up your password in the wellsky portal. Once you set up your password. please ensure you have the WellSky APP downloaded and you are not using a web/safari/chrome browser. This will not work and you MUST have the app downloaded. * *Once you have the app installed, I would like for you to watch the video attached in this email named WellSky Log in before you sign in. This will guide you through how you can log into the app successfully. After you have successfully logged in, please ensure you watch the tutorial to nagicate through the app. * *Please note your clock in/out will not work if you have not given location access to the app upon signing in. * *I hope this helps you all. * *Thank you.* ******************************************************************************************* -- *Kind Regards, Chandani Patel * *Employee Care Manager / Human Resources* of Calgary, Alberta & Winnipeg, Manitoba *________________________* *Calgary Office: * *403-301-3777**Winnipeg Office: **204-489-6000* *Direct Number:* *403-333-0999* TheKey.ca [image: TheKey] --00000000000076de5b06200c09f5 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hey Team,=C2=A0 I have put s= omething together for us to use and share with caregivers to help transitio= n=C2=A0them from Caregiver Connect to Wellsky. I am sharing it with you all= below. There is an attached screenshot=C2=A0of the Portal email Invite, al= ong with a video I recorded walking them through the app log in.=C2=A0 Hope this=C2=A0helps. :)=C2=A0 Thank you.=C2=A0 *******************************= ************************************************************ Hello = Everyone,=C2=A0 I hope you are doing well.=C2=A0 = I would like to provide you all some support and help you= troubleshoot=C2=A0any kinds of app troubles you may be hav

Thread (50)