--000000000000e9956a05db990791 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Cara, I was looking at my caregiver acquisition and retention data in the analytics portal and it says I had 49 active caregivers in March 2022. However, looking over my own data in ClearCare (Payroll for March 2022) I can see that I paid 90 caregivers to work during the month. This is obviously a big difference and I'm hoping to sort this out so I can use the data. Thanks so much, Lindsey On Fri, Apr 1, 2022 at 9:21 AM Timothy Thomas wrote: > Hi Cara, > > Could you please work with Lindsey to see why her active caregiver data i= n > Winnipeg is not accurate. > > Thanks > Tim > > On Mon, Mar 28, 2022 at 3:54 PM Timothy Thomas > wrote: > >> Great, thanks! >> >> On Mon, Mar 28, 2022 at 2:34 PM Cara Tan > data_reporting-support@homecareassistance.com> wrote: >> >>> Hi Timothy, >>> >>> Canadian offices have been added to the reports. So I'm closing this >>> ticket. >>> >>> Thanks, >>> Cara Tan >>> >>> >>> >>> On Thu, 17 Mar at 12:38 PM , Monica Johnston >> data_reporting-support@homecareassistance.com> wrote: >>> Hi Timothy, >>> >>> Thanks so much for pointing this out! We will work on getting Canada >>> added to this report: >>> https://analytics.homecareassistance.com/office-reports/cg-acquisition-= and-retention >>> >>> =E2=80=8BETA would be next Friday 3/25 but if we are able to get it don= e sooner >>> I will keep you updated. >>> >>> Thanks, >>> Monica >>> >>> >>> >>> >>> On Wed, 16 Mar at 4:10 PM , Timothy Thomas >>> wrote: >>> Hi the CG acquisition and retention reports in the analytics portal are >>> not available for Canadian offices. Could you please let me know why. >>> Thanks! >>> >>> 39848:611100 >>> >> >> >> -- >> >> Timothy Thomas >> Head of Canada Division >> Home Care Assistance >> Office: 514-907-5065 >> Fax: 514-221-4265 >> 4464 Ste Catherine West >> Westmount, QC, H3Z1R7 >> HomeCareAssistanceMontreal.ca >> --- >> Read Our Testimonials >> >> We Are Hiring! >> >> >> Champions of Longevity >> > > > -- > > Timothy Thomas > Head of Canada Division > Home Care Assistance > Office: 514-907-5065 > Fax: 514-221-4265 > 4464 Ste Catherine West > Westmount, QC, H3Z1R7 > HomeCareAssistanceMontreal.ca > --- > Read Our Testimonials > > We Are Hiring! > > > Champions of Longevity > --=20 Lindsey Fancy General Manager Home Care Assistance Winnipeg 10B-1700 Corydon Avenue Winnipeg, MB R3N 0K1 Office: 204-489-6000 Fax: 204-487-6700 Web: HCAWinnipeg.ca --000000000000e9956a05db990791 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Cara, I was looking at my caregi= ver acquisition and retention data in the analytics portal and it says I ha= d 49 active caregivers in March 2022. However, looking over my own data in = ClearCare (Payroll for March 2022) I can see that I paid 90 caregivers to w= ork during the month. This is obviously a big difference and I'm hoping= to sort this out so I can u