--000000000000b7994806087aaed7 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Thanks Tim!! Regards, *Amrita Lekshmi Veena* *Staffing Manager* Office 519-954-2111 TheKey.ca [image: TheKey] On Tue, Oct 24, 2023 at 2:40=E2=80=AFPM Timothy Thomas wrot= e: > Hi Amrita, > > Please read the email below, we can discuss in more detail at tomorrow's > Am meeting. > > Thanks > > ---------- Forwarded message --------- > From: Diane Stein > Date: Tue, Oct 24, 2023 at 1:46=E2=80=AFPM > Subject: Important Agency reminders - please take note > To: > Cc: Vanda Koukounakis , Christy > Parsons , Augustin James Augustin.James@schlegelvillages.com> > > > Good Afternoon Agency Partner(s) > > Sending a few reminders and also some updates. > > - Covid Rates ~ Reminder of the wording in current agency agreements > in regards to covid rates ~ *Agency agrees that covid rates will only > be charged if absolutely necessary and only on approval by village bef= ore > shift(s) scheduled* > > > > - Overtime ~ Reminder that our villages are instructed to not work > with agency team members who would be going into overtime. They need t= o > switch to another agency team member when any agency person has reache= d > their full weekly hours. Under certain conditions a GM may agree to > continue with an agency team member and pay overtime but these situati= ons > must be approved by GM > > > > - Break pay ~ Reminder that we do not pay 30 mins breaks for any role > unless the team member and the village have agreed that agency team me= mber > will work through their break/lunch. This needs to be approved by vill= age. > > > > - Placement fee language ~ in past we had specific language details > around when a fee would be paid and we inadvertently left that informa= tion > out of our current agreements. We will be sending an amendment to curr= ent > agreements with language that covers this, as well as, a few points ab= ove. > Please review once received and sign back. > > > > - Documentation ~ Reminder below in regards to documentation. It is > extremely important that all the applicable documents are sent to our > village generic documentation email addresses on or before an agency t= eam > members start first shift. If you have team members in our villages wh= ere > you have not yet sent the information please do so ASAP. Again see bel= ow > for all requirements including how you should address subject line. Al= so > attached again are the generic agency email addresses. Many of our vil= lages > are advising that they are not seeing the required documents in a time= ly > fashion and/or not receiving all the documents. We have been audited i= n > more than one village on more than one occasion by the ministry where = they > ask us to produce these documents for agency team members on site. It = is > important we have them to show during these audits. We will take compl= iance > to this requirement into consideration in future preferred agency de