Hi Tim,
Thanks for the reminder! I still have a few more I’m working on but will have it done before then.
Thanks,
Kathryn
Kathryn Nester
Caregiver Ambassador
416-488-8777
TheKey.ca
> On Apr 21, 2023, at 1:25 PM, Timothy Thomas <tt@thekey.com> wrote:
>
>
> Fyi
>
> ---------- Forwarded message ---------
> From: Michelle Verbruggen <michelle.verbruggen@vivtechnologies.com>
> Date: Fri, Apr 21, 2023 at 1:13 PM
> Subject: Re: Maven Care Portal
> To: Audra Williams <audraw@thekey.com>, Timothy Thomas <tt@thekey.com>
> CC: Lucas Motro <lmotro@thekey.com>, Adam Blackman <adam@vivtechnologies.com>, Bryan Higgins <bryan@vivtechnologies.com>, Nukul Bhasin <nukul@vivtechnologies.com>, Ryan Alexander <ryan.alexander@vivtechnologies.com>, Usha Sanjay <usha.sanjay@vivtechnologies.com>, Kimberly Guerci <kguerci@thekey.com>
>
>
> Hi Audra and Tim,
>
> Hope your week is going well.
>
> A friendly reminder that we will be sunsetting TheKey's portal infrastructure on April 30th (just over a week from now).
>
> Please confirm you have completed the required downloads on your end.
>
> Best,
>
> Michelle
>
> Michelle Verbruggen
> Chief of Staff
> vivtechnologies.com
>
>
> On Mon, Apr 10, 2023 at 10:04 AM Audra Williams <audraw@thekey.com> wrote:
>> We are still working on this for NY as well. It is taking a lot longer than expected.
>>
>> Thank you!
>>
>> On Mon, Apr 10, 2023 at 6:47 AM Timothy Thomas <tt@thekey.com> wrote:
>>> Hi Lucas.
>>>
>>> We will manually export the data ASAP. Should have it completed within the next two weeks.
>>>
>>> Thanks
>>>
>>> On Thu, Apr 6, 2023 at 12:23 AM Lucas Motro <lmotro@thekey.com> wrote:
>>>> Timothy, are we talking about a couple hundred caregivers? Sounds like bulk download not an option and we can't ask to maintain the Mavencare portal indefinitely so maybe you can advise whether we can look at downloading caregiver files individually which it sounds like our Caregiver Ambassador has already started doing. Let us know if you have a different perspective.
>>>>
>>>> Thanks,
>>>> L
>>>>
>>>> On Tue, Apr 4, 2023 at 6:10 PM Michelle Verbruggen <michelle.verbruggen@vivtechnologies.com> wrote:
>>>>> Hi Tim,
>>>>>
>>>>> Unfortunately, we cannot assist with a bulk download of the data.
>>>>>
>>>>> Although we maintained the database for the remainder of March as a buffer period, there is significant cost associated with this maintenance. We were set to disconnect on March 31st, however, following your email will revert back on the cost to extend/continue access for the month of April.
>>>>>
>>>>> Best,
>>>>>
>>>>> Michelle
>>>>>
>>>>> Michelle Verbruggen
>>>>> Chief of Staff
>>>>> vivtechnologies.com
>>>>>
>>>>>
>>>>>>
>>>>>> From: Timothy Thomas <tt@thekey.com>
>>>>>> Date: Fri, Mar 31, 2023 at 11:47 AM
>>>>>> Subject: Fwd: Maven Care Portal
>>>>>> To: Ryan Alexander <ryan.alexander@vivtechnologies.com>
>>>>>>
>>>>>>
>>>>>> Hi Ryan,
>>>>>>
>>>>>> Are you able to support with the request below, before we lose access to the portal?
>>>>>>
>>>>>> Thanks
>>>>>> Tim
>>>>>>
>>>>>> ---------- Forwarded message ---------
>>>>>> From: Kathryn Nester <knester@thekey.com>
>>>>>> Date: Fri, Mar 31, 2023 at 10:21 AM
>>>>>> Subject: Maven Care Portal
>>>>>> To: Timothy Thomas <tt@thekey.com>
>>>>>>
>>>>>>
>>>>>> Hi Tim,
>>>>>>
>>>>>> I still need various Mavencare caregiver's documents. I've slowly been doing it but it's time consuming as you have to go through each file and download it individually.
>>>>>>
>>>>>> If it's possible for them to download them in bulk for each caregiver that would be helpful
>>>>>>
>>>>>> We also have staff come to us for previous letters of employment and various information about their employment. If we lose access to the portal we won't have a lot of that information, who should we direct them to speak with in those instances?
>>>>>>
>>>>>> Thanks,
>>>>>> Kathryn
>>>>>>
>>>>>> --
>>>>>> Kathryn Nester
>>>>>> Caregiver Ambassador
>>>>>> ___________________
>>>>>>
>>>>>> Office: 416-488-8777
>>>>>>
>>>>>> TheKey.ca
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> --
>>>>>> Tim Thomas
>>>>>> Head of Canada Division
>>>>>> Please note my email has changed:
>>>>>> tt@TheKey.com
>>>>>> (514) 591-9387
>>>>>> TheKey.ca
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>
>>>>>
>>
>>
>> --
>> Audra Williams
>> Director, Divisional Operations
>> Please note my email has changed:
>> audraw@TheKey.com
>> (425) 757-7027
>> TheKey.com
>>
>
>
>
> --
> Tim Thomas
> Head of Canada Division
> Please note my email has changed:
> tt@TheKey.com
> (514) 591-9387
> TheKey.ca