Hi SharonSpeirs, Good Day! Could you help me with Desktop Serial Numbers and how many Desktops are behaving like this ? Also, if possible share the picture of the error. Thanks, Shubham Kumar Service Desk Engineer Contact IT Support 24*7 @ (888)838-1955 | hca.freshdesk.com TheKey.com We are Happy to Assist You!
On
Thu, 11 Sep at 9:57 AM
, SharonSpeirs <sspeirs@homecareassistance.com> wrote:
Morning
When I get into the office I will do that and send it to you.
Thanks , appreciate the follow up
Sharon
Sharon, Speirs
General Manager
Vancouver, BC
Office: 778.279.3634
sspeirs@thekey.com
TheKey.ca
On Thu, Sep 11, 2025 at 6:55 AM Subham Banerjee <itsupport@thekey.com> wrote:
Hi Sharon,
Good Morning!
Could you help me with Desktop Serial Numbers and how many Desktops are behaving like this ? Also, if possible share the picture of the error.
I will check and get back to you asap.
Warm Regards,
Subham Banerjee
Senior Engineer
8x8: (417) 212-7039
Email: subham.banerjee@thekey.com
TheKey.com
We are Happy to Assist You!
On
Wed, 10 Sep at 6:39 PM
, Shubham Kumar <itsupport@thekey.com> wrote:
Hi SharonSpeirs,
Thanks for reaching IT Help Desk TheKey, Could you please help us with the following details regarding the device in question? 1. Is it a Kiosk or a Universal Desktop? 2. Please share some details — such as the Device Serial Number or Device Name. 3. Also, if possible, could you please share what is currently showing on the screen during login? An image or screenshot would be very helpful. Looking forward to your response.
Thanks,
Shubham Kumar
Service Desk Engineer
Contact IT Support 24*7 @ (888)838-1955 | hca.freshdesk.com
TheKey.com
We are Happy to Assist You!
On
Wed, 10 Sep at 6:01 PM
, SharonSpeirs <sspeirs@thekey.com> wrote:
Hi there
We are having issues with our desk top computers in the Vancouver office and they are saying "disabled"
Is there an issue that we need to know about? At this point the schedulers desktop is working but is that going to change as well?
Please advise
Sharon
Sharon Speirs
General Manager
sspeirs@thekey.com
Mobile: (778) 991-3361 Office: (778) 279-3634
TheKey.com
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