--Apple-Mail-9F584D8F-01B0-4F1A-A67C-BB4B1B5BF34E Content-Type: multipart/related; type="text/html"; boundary=Apple-Mail-A8D7B84C-87ED-4683-80C4-60D75879FC26 Content-Transfer-Encoding: 7bit --Apple-Mail-A8D7B84C-87ED-4683-80C4-60D75879FC26 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable = Tim Thomas 514 726 7647 Begin forwarded message: From: gerard.draetta@thekey.com Date: April 25, 2024 a= t 5:21:53=E2=80=AFPM EDT To: Tim Thomas <tthomas@thekey.com>= Cc: Chuck Terlesky <cterlesky@thekey.com>, Michelle Hudgins= <michelle.hudgins@thekey.com>, John Janiga <john.janiga@thekey.com= > Subject: Canada collections = =EF=BB=BF v\:* {= behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} @font-face { font-family: "Cambria Math"; } @font-face { font-family: Calibri; } @font-face { font-family: Aptos; } @font-face { font-family: "Helvetica Neue"; } p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0in; font-size: 11pt; fon= t-family: Aptos, sans-serif; } span.EmailStyle17 { font-family: Aptos, sans-serif; color: windowtext; } .MsoChpDefault { font-size: 11pt; } @page WordSection1 { size: 8.5in 11in; margin: 1in; } div.WordSection1 { page: WordSection1; } Tim, Good afternoon. Prior to my team taking over the collecti= ons, can you please let me know if you used a third party collection company= to collect on accounts that were considered uncollectible in house. In othe= r words, did you just write them off or were they outsourced to a collection= company for further efforts. &nbs= p; If they were outsourced, would you possi= bly have a list of those accounts with their balances due. Also, could you p= lease provide me with the name(s) of the collection companies and their cont= act information as we are trying to understand the scope of accounts that st= ill owe us money. Thank you and I look forward to hearing from you. Gerard A. Dra= etta Coll= ection Manager gerard.draetta@thekey.com (561) 563-7058 TheKey.com <p class=3D"MsoNormal= " style