This is a multipart message in MIME format. ------=_NextPart_000_011E_01DAF7A8.FEC68380 Content-Type: multipart/alternative; boundary="----=_NextPart_001_011F_01DAF7A8.FEC68380" ------=_NextPart_001_011F_01DAF7A8.FEC68380 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Joey and Tim, =20 Thank you so much for taking the time to meet with us this morning to = chat through the Agency Settings for Montreal. As discussed, I will = proceed with submitting the request to ClearCare support. I=E2=80=99ve = outlined pending action items and notes from todays connect below. = Please let me know if you have any questions, or if there is anything I = have missed.=20 =20 Pending Action Items: * =E2=80=8BTim/Joey: * Review Cheque Emploi process to review and advise if the Montreal team = owning the process of adding negative expenses into ClearCare is a = viable option. * Kristy=E2=80=8B/Chakera: * Confirm new client onboarding process for Cheque Emploi clients = regarding payments messages > In process * Submit request to ClearCare support to update Montreal setting to = split Sun-Mon overnight shifts =20 8/26/24 Agency Setting meeting Notes: * Agency Setting Update Review * Request: Update existing Montreal agency setting to align with actual = billing practices=20 * Purpose: Streamline and standardize the review and billing = finalization process for the Montreal location * Client Impact: No current impact to client invoices with this change. * Invoice changes took place in May. * Originally discussed and approved during CAD check in meetings after = first NetSuite invoicing run for Canada locations. * No customer disputes or concerns regarding this change to date. * No changes to application of holiday billing * Status: Approved to move forward * Cheque Emploi touch base * Billing will continue to own the addition of the negative expenses = into ClearCare while Tim and Joey review the process and align with = Payroll. =20 =20 Thank you, Kristy Poyner Billing Manager Kristy.Poyner@thekey.com=20 =20 =20 From: kristy.poyner@thekey.com =20 Sent: Friday, August 23, 2024 12:50 PM To: 'Joey Taylor' ; 'Timothy Thomas' = ; 'Melissa Caltagirone' ; = 'Nikita Moreau' Cc: 'Chakera Dixon' ; 'Laszlo Kovacs' = Subject: Cheque Emploi Process and New Biller Connect (Aug 23, 2024) =20 Hi Joey and Montreal Team, =20 Thank you all for meeting with us today! Below are the action items and = notes from our call. Please let me know if there is anything I have = missed.=20 =20 Action items=E2=80=8B: * Kristy=E2=80=8B/Chakera: * =E2=80=8BReview Cheque Emploi client Helen Eliadis for missed negative = expense amounts. * $389.60 has been deducted from Helens invoice #844237 per the Cheque = Emploi spreadsheet.=20 * =E2=80=8BFor reference w=E2=80=8Be do not currently show payment has = been received for this invoice. * =E2=80=8BReschedule discussion surrounding agency setting update = request. * @Timothy Thomas and @Laszlo Kovacs = I've schedule