----==_mimepart_62586b126e7f1_2302ab9132ecec074742b Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Joey, I reached out to our vendor and they stated that desktop PC = is for Timothy Thomas as he requested a desktop. =E2=80=8B Carolyn's l= aptop is on the way: FedEx 776524372377 Thanks,=C2=A0 Matt Bern= ard Matt Bernard IT Support Team Lead Please note my email = has changed: mbernard@thekey.com (816) 366-6117 TheKey.com = = = On Thu, 14 Apr at 1:53 PM , Joseph Taylor wrote: = Thanks for flagging Joey. Definitely looks like they sent the wrong box = for Carolyn.=C2=A0 = = = +HCA IT Support=C2=A0Team, can you reach out to the MSP and work on this?= Most likely they will need to comp the shipping on this back to them and= send out one of our laptops.=C2=A0 = = = Thanks, = = On Thu, Apr 14, 2022 at 1:45 PM Joey Taylor wrote: = = = Hey Gabriel, = = I had ordered laptops for our HR coordinators (Melissa Rus and Carolyn D= aoust). Everything worked for Melissa but when Carolyn opened hers, there= was no laptop in the box. I have attached pictures below. = = Thank you,=C2=A0 = = = = = = = = = = -- = = Joey Taylor General Manager Montreal/Directeur G=C3=A9n=C3=A9ral Montr=C3= =A9al Home Care Assistance/Soins =C3=A0 domicile Office:=C2=A0514-907-506= 5 Fax:=C2=A0514-221-4265 = = = 4464 Ste Catherine West Westmount, QC, H3Z1R7 HomeCareAssistanceMontreal= .ca = = Read Our Testimonials = = = We Are Hiring! = = = = Champions of Longevity = = = = -- = = = = = = Gabriel La = = = = = = Head of IT Operations = = = = = = = Please note my email has changed: = = = = = = = = it@thekey.com = = = = = = = 650-257-2395 Ext. 160010 = = = = = = = = = = = = = TheKey.com ----==_mimepart_62586b126e7f1_2302ab9132ecec074742b Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Hi Joey, I reached out to our vendor and they stated that desktop= PC is for Timothy Thomas as he requested a desktop. =E2=80=8B Carolyn's laptop is on the way: FedEx 776524372377 Thanks,=C2=A0 Matt Bernard Matt Bernard IT Support Team Lead Please n= ote my email has changed: mbernard@thekey.com (816) 366-6117 TheKey.com