------=_Part_13773_886387304.1665520876332 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: 7bit ------=_Part_13773_886387304.1665520876332 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: 7bit Hello Timothy Thomas There is a Service Level Intervention needed on the following account. Please see the details below and respond within the intervention of what steps have been taken to remediate the relationship and whether it has been brought back to "Resolved and saved". Closing out of this intervention can be done by documenting the steps in the "Status of relationship" field and marking the referral relationship status as "Resolved and saved" or "Resolved but lost". Please see the link here: a0c7V00000CsOyoQAF Referral Acct Name: University Gates Retirement Referral Acct Owner: Beth Sparrow Office: Waterloo Category: Senior Community SAP Account? Yes Last First Time Client Start Date: Wed Sep 28 00:00:00 GMT 2022 Client Starts - Last 12 months: 1.0 Starts T&E Client %: 0.0 ------=_Part_13773_886387304.1665520876332--