--Apple-Mail-0DC12BDB-0511-41D1-953E-AB963BF6AC13 Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: quoted-printable Thank you Timothy. Maria Licoudis RN Care Manager mlicoudis@homecareassistance.com Office:514-907-5065 > On Feb 3, 2022, at 10:26 AM, Timothy Thomas wr= ote: >=20 > =EF=BB=BF > Hi All, >=20 > I'd like to add an addition to the point=20 >=20 > "Monitor emails and voicemails at minimum half-hour intervals for any care= giver or client > queries and issues. For non-urgent issues, direct the message to the perso= n directly." >=20 > This is obviously only expected during waking hours.=20 >=20 > Thanks! > Tim >=20 >> On Thu, Feb 3, 2022 at 9:36 AM Sandra Daoust wrote: >> Hi all! >> Here are the most recent updated on-call guidelines. >> Thanks. >> Sandra >> =20 >> Sandra Daoust=20 >> Directrice des Op=C3=A9rations >> Operations Manager >> Tel: 514.907.5065 | Fax: 514.221.4265 >> sdaoust@homecareassistance.com | Homecareassistancemontreal.ca >>=20 >>=20 >=20 >=20 > --=20 > Timothy Thomas > Head of Canada > Home Care Assistance > Office: 514-907-5065 > Fax: 514-221-4265 > 4464 Ste Catherine West > Westmount, QC, H3Z1R7 > HomeCareAssistanceMontreal.ca > --- > Read Our Testimonials > We Are Hiring! > =09 >=20 > Champions of Longevity --Apple-Mail-0DC12BDB-0511-41D1-953E-AB963BF6AC13 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable Thank you Timothy. Maria Licoudis RN Care Manager mli= coudis@homecareassistance.com Office:514-907-5065 On Fe= b 3, 2022, at 10:26 AM, Timothy Thomas <tt@homecareassistance.com> wro= te: =EF= =BB=BF Hi All, I'd like to add an additio= n to the point "Monitor emails and voicemails= at minimum half-hour intervals for any caregiver or client queries and i= ssues. For non-urgent issues, direct the message to the person directly." This is obviously only expected during waking hou= rs. Thanks! Tim On Thu, Feb 3, 2= 022 at 9:36 AM Sandra Daoust < sdaoust@homecareassistance.com > wrote: Hi all! Here are the m= ost recent updated on-call guidelines. Thanks. Sandra Sandra= Daoust <span style=3D"border:none;display:inline-block;= overflow:hidden;width:37px;height:3