This is a multipart message in MIME format. ------=_NextPart_000_0CD7_01DAA22F.89F94BB0 Content-Type: multipart/related; boundary="----=_NextPart_001_0CD8_01DAA22F.89F972C0" ------=_NextPart_001_0CD8_01DAA22F.89F972C0 Content-Type: multipart/alternative; boundary="----=_NextPart_002_0CD9_01DAA22F.89F972C0" ------=_NextPart_002_0CD9_01DAA22F.89F972C0 Content-Type: text/plain; charset="utf-8" Content-Transfer-Encoding: quoted-printable Thank you Kristy for the detailed summary on this thread.=20 =20 Hi @'Cheryl Cartwright' =20 There are a few action items below on your end to ensure that the = billing on this customer is successful. Do you have an ETA on when you = expect to have these items completed?=20 =20 =20 Thank you,=20 =20 Michelle Schefter (Formally Michelle Kenaga) Senior Manager Billing and Submissions Direct line: (408) 831-0579 michelle.kenaga@thekey.com =20 =20 =20 From: kristy.poyner@thekey.com =20 Sent: Wednesday, May 8, 2024 5:02 PM To: eclark@thekey.com; 'Cheryl Cartwright' ; = 'Timothy Thomas' Cc: 'Laszlo Kovacs' ; 'Taylor Cleland' = ; gerard.draetta@thekey.com; = lisa.barker@thekey.com; michelle.kenaga@thekey.com; = stephanie.fuston@thekey.com Subject: RE: Billing for Contract Client =20 Hi Everyone, =20 I wanted circle back here from our connect on May 1st. Stephanie has = created and faxed the attached summary for April billing based on = ClearCare data since billing is not yet integrated. Please note this = summary may look different than what can be provided once billing = integrates. Below are pending action items for this client population = based on our connect on May 1st. Please let us know if you need help = with completing these tasks. =20 Pending Action Items * Cheryl/Local office teams * Authorizations to be added to each Region of Waterloo client. * Existing unbilled schedules to be updated to include the = authorization. * Tag Region of Waterloo clients as =E2=80=98Monthly=E2=80=99 billing in = ClearCare. * Confirm if VersaPay system access is sufficient to view total due = amount summaries each month. =20 Questions * The contracts indicate a PO number should be included on invoices, but = I don=E2=80=99t see one called out in the contract or on this email = chain. @Cheryl Cartwright is this = something you can provide? =20 =20 Thank you, Kristy Poyner Billing Manager Kristy.Poyner@thekey.com=20 =20 =20 From: eclark@thekey.com >=20 Sent: Tuesday, April 30, 2024 4:34 PM To: 'Cheryl Cartwright' >; 'Timothy Thomas' > Cc: 'Laszlo Kovacs' >; 'Taylor Cleland' = >; = gerard.draetta@thekey.com ; = kristy.poyner@thekey.com ; = lisa.barker@thekey.com ; = michelle.kenaga@thekey.com ; = stephanie.fuston@thekey.com =20 Subject: RE: Billing for Contract Client =20 Great, thank you! Our mailing service is not integrated and sends from = the US, which would take an additional 1 to 2 weeks to reach the client, = combined with 30-day terms that=E2=80=99s a hefty turn around time.=20 =20 If Michelle or Kristy are opposed and would ra