Re: 176367 Mary Ann Pellegrino - [#1285618]

From
Diane Mockenhaupt <dmockenhaupt@thekey.com>
To
Sophia Jantz <billing@thekey.com>
CC
cynthia.valdez@thekey.com, tt@thekey.com
Date
Tue, 11 Nov 2025 12:11:23 -0600
Folder
INBOX
Hi Sophia,

Malin will reach out for banking information.

Thank you,
diane

On Tue, Nov 11, 2025 at 11:20 AM Sophia Jantz <billing@thekey.com> wrote:

> Hi Diane,
>
> Good afternoon. I have made 2 attempts in contacting the client. May you
> please assist in obtaining the correct banking information for this client.
> The information provided does not contain enough numbers for the account
> number and the routing number should be 9 digits. May you please try and
> obtain an image of a voided check. We have not be able to process the
> invoice for pay. We appreciate your assistance with this time sensitive
> matter. Thank you.
>
>
>
> Respectfully,
>
> Sophia Jantz
> Collections and Contact Specialist 2| TheKey
> Phone: 866-226-1702
> billing@thekey.com
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> <http://www.thekey.com/>
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> On Thu, 6 Nov at 10:54 AM , Sophia Jantz <billing@thekey.com> wrote:
> Hi Diane,
>
> Good morning. I have left a message for the client as well. May you please
> assist in obtaining the correct banking information for this client. The
> information provided does not contain enough numbers for the account number
> and the routing number should be 9 digits. May you please try and obtain an
> image of a voided check. We have not be able to process the invoice for
> pay. We appreciate your assistance with this time sensitive matter. Thank
> you.
>
>
>
> Respectfully,
>
> Sophia Jantz
> Collections and Contact Specialist 2| TheKey
> Phone: 866-226-1702
> billing@thekey.com
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> <http://www.thekey.com/>
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> <http://www.thekey.com/>
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> 1285618:611100
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