--00000000000040971906374bb9da Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable I think adjusting for holiday pay and removing any other adjustments is the cleanest approach...but i'm not ok with just excluding holiday pay from Canadian sites any time there is a holiday. For example, no US site is being adjusted in May for Memorial Day. I think we need to see if the cost specific to the holidays where you are obligated to pay and unable to bill to offset is identifiable and adjust for that specific cost. Certainly open to alternatives but I hope you can appreciate the parity I am trying to maintain. Kevin Murray Chief of Staff & SVP, Data & Analytics | TheKey Mobile: 225.368.6471 On Wed, Jun 11, 2025 at 8:04=E2=80=AFAM Timothy Thomas wrot= e: > Good morning, > > If possible I'd like to sort this out prior to finalizing the May > incentive results. I'm happy to schedule some time for us to review the > options. > > Please let me know, > Thanks > Tim > > On Fri, Jun 6, 2025 at 9:58=E2=80=AFAM Timothy Thomas wro= te: > >> Yes, it's broken out as "Caregiver Holiday Wages" in Planful. >> >> On Thu, Jun 5, 2025 at 5:00=E2=80=AFPM Kevin Murray >> wrote: >> >>> If we have visibility to the dollar amount of the statutory pay it woul= d >>> be =E2=80=9Ceasier=E2=80=9D to adjust the CG margin % calc offline and = have that be the >>> only adjustment we make. >>> >>> >>> Kevin Murray >>> Chief of Staff | TheKey >>> Mobile: 225-368-6471 >>> >>> >>> On Thu, Jun 5, 2025 at 3:30=E2=80=AFPM Melissa Reyes >>> wrote: >>> >>>> Kevin and Donny - any update here? I want to make sure we are >>>> accounting for the Canadian nuances fairly. Is it easier for us to jus= t >>>> remove the statutory pay from the equation and remove the discount we = are >>>> allocating or increase the discount we are applying? >>>> >>>> Melissa >>>> >>>> On Wed, May 28, 2025 at 9:02=E2=80=AFAM Timothy Thomas = wrote: >>>> >>>>> Hi Kevin, >>>>> >>>>> We do bill time-and-a-half for all shifts that fall on statutory >>>>> holidays in Canada. >>>>> >>>>> In accordance with employment standards, statutory holiday pay must b= e >>>>> issued to all caregivers who have worked within the last four >>>>> weeks=E2=80=94regardless of whether they are scheduled on the holiday= itself. As a >>>>> result, the margin impact is significant, and unfortunately, we are u= nable >>>>> to apply a sufficient surcharge to fully offset this cost. >>>>> >>>>> >>>>> On Wed, May 28, 2025 at 11:59=E2=80=AFAM Kevin Murray >>>>> wrote: >>>>> >>>>>> Are we missing an opportunity to bill for this holiday pay? Why >>>>>> should we eat the cost and not be able to pass it through? >>>>>> >>>>>> >>>>>> Kevin Murray >>>>>> Chief of Staff | TheKey >>>>>> Mobile: 225-368-6471 >>>>>> >>>>>> >>>>>> On Wed, May 28, 2025 at 8:17=E2=80=AFAM Timothy Thomas wrote: >>>>>> >>>>>>> Good morning, >>>>>>> >>>>>>> I'm following up on this topic as I never heard back. >>>>>>> >>>>>>> Thank you >>>>>>> Tim >>