Hi Sumira. Can you adjust all these disputed invoices according to her email and forward the revisions to her. As per Timothy, we will write off any losses on our side. They will then make payments for the balance.Thanks.Tim Thomas514 726 7647Begin forwarded message:From: Timothy Thomas <tt@thekey.com>Date: August 16, 2023 at 1:16:05 PM EDTTo: Administration Home Care Assistance <adminmtl@homecareassistance.com>Subject: Re: PaymentYes. Lets write off these disputes ans get paid. On Wed, Aug 16, 2023 at 1:03 PM Administration Home Care Assistance <adminmtl@homecareassistance.com> wrote:Do we just tell Sumira to reissue the invoice based on their notes or do we want someone to review before hand?Tim Thomas514 726 7647Begin forwarded message:From: "Anca Besof (CCOMTL)" <anca.besof.ccomtl@ssss.gouv.qc.ca>Date: August 16, 2023 at 12:37:18 PM EDTTo: Home Care Assistance / Soins a Domicile <adminmtl@homecareassistance.com>Cc: tt@thekey.com, Lisa Sbardi <lsbardi@jgh.mcgill.ca>, Maria Lazaris <mlazaris@jgh.mcgill.ca>Subject: Fw: Payment
Hello,
Please see below the credit requests for the invoice numbers attached:
Floralies LaSalle
45817 - We cannot validate this invoice, according to our files and sign in sheets on site, the following resource was absent:
11/16/22 07:am-03:00pm Orogie, Loupu - Absent
sent to agency November 23rd 2022
46265
- We cannot validate this invoice, according to our files and sign in sheets on site, the following resource was absent:
12/12/22 07:30am-03:30pm Orogie, Loupu
12/13/22 07:30am-03:30pm Orogie, Loupu
12/18/22 07:30am-03:30pm Orogie, Loupu
sent to agency December 22nd 2022
46481 - We cannot validate this invoice, according to
our files and sign in sheets on site, the following resource was absent:
12/26/22 07:30am-03:30pm Orogie, Loupu
12/27/22 07:30am-03:30pm Orogie, Loupu
12/28/22 07:30am-03:30pm Orogie, Loupu
12/29/22 07:30am-03:30pm Orogie, Loupu
Please send credit so we can approve and pay the rest of the invoice.
If the resource was present, please make sure to inform that they have to sign the presence register provided by the site, if not they will always be put as absent and this issue will persist. I will be asking for credit for every invoice...
sent
to agency January 5th 2023
47708 - We
cannot validate this invoice, according to our files and sign in sheets on site, the following resource was absent:
03/25/23 03:30pm-11:15pm Alegado, Roxanne
03/26/23
03:30pm-11:15pm Alegado, Roxanne.
sent
to agency March 28th 2023
48023
- We cannot validate this invoice.
According to our files the following resource was absent on April 11th 2023:
04/11/23 03:30pm-11:15pm Cabilin, Shirlyn.
She
called the site to advise of absence.
sent to agency April 18th 2023
Floralies Lachine
45471 -
@Lisa Sbardi I have nothing regarding this credit
45672 - We cannot validate this invoice, according to our files and sign
in sheets on site, the following resources were absent:
11/12/22 Alegado, Roxanne 07:00am-03:00pm Absent
11/13/22
Bishara, Samah 03:00pm-11:00pm Absent
sent
to agency November 16th 2022
45927
- We cannot validate this invoice, according to our files and sign in sheets on site, the following resources were absent:
Terrence Asong (11/22/2022
- 7h00-15h00) - absente
- Patience Odutoula (11/24/2022
- 7h00-15h00 - absente
sent
to agency December 2nd 2022
46040
- We cannot validate this invoice, according to our files and sign in sheets on site, the following resource was absent:
11/30/22 07:00am-03:15pm Somgui Ntouba, Pierre
sent to agency December 8th 2022
46041 - We cannot validate this invoice, according to our files and sign in sheets on site, the following resource is not on
the schedule:
12/02/22 03:00pm-11:00pm Cabotage, Ma. Teresa
sent to agency December 8th 2022
46582 - We cannot validate this invoice, according to our files and sign in sheets on site, the following
resource was absent:
01/03/23 07:30am-03:30pm Asong Terence
sent to agency January 12th 2023
47275 - We cannot validate this invoice, according to our files and sign in sheets on site, the following resource was absent for their first shift (orientation):
02/26/23 07:30am-03:45pm Callueng, Johnafel
sent to agency March 13th 2023
47503 - We cannot validate this invoice, according to our files and sign in sheets on site, the following resource was absent:
03/09/23 03:30pm-11:45pm Cabilin, Shirlyn
03/10/23 03:30pm-11:45pm Cabilin, Shirlyn
sent to agency March 14th 2023
48082 - we only received it for the first time August 16th 2023; it has been approved on the same day
CHSLD
Sainte-Margaret
43105 -
@Lisa Sbardi Lisa Sbardi answered on August 15th 2023: SVP
vérifier le dépôt car la facture 43105 a
été payé au montant de 19439.59 et il y avait un crédit 45042 au montant de -1338.02.
Le
numéro de TEF est le 100885 daté 2022-12-15
CHSLD
Maimonides
47567
- reminder sent for approval to manager August 16th 2023
48168 - We cannot validate this invoice.
According to our files the following resource was absent on April 20th 2023:
04/20/23 03:00pm-11:15pm Dumadag, John Vincent.
sent to agency April 26th 2023
A reminder for credit request has been sent to the agency at
diffrent times by Lisa Sbardi for almost all the above invoices.
Thank you,
Anca Besof
Agente administrative / Administrative Agent
Service
des activités de remplacement
/ Replacement activities service
Direction des ressources humaines | Department
of Human Resources
CIUSSS Centre-Ouest de l'Île de Montréal
Hôpital Général Juif
3755 ch. de la Côte-Sainte-Catherine Rd.
Montréal, QC H3T 1E2
Courriel: anca.besof.ccomtl@ssss.gouv.qc.ca
From: adminmtl@homecareassistance.com <adminmtl@homecareassistance.com>
Sent: August 15, 2023 09:12
To: Anca Besof (CCOMTL) <anca.besof.ccomtl@ssss.gouv.qc.ca>; lsbardi@jghmcgill.c <lsbardi@jghmcgill.c>
Cc: tt@thekey.com <tt@thekey.com>
Subject: Payment
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Good morning,
Please find attached statements covering four residences with sizable outstanding past due balances.
Can you tell us when we can expect payment, to bring these accounts up to date? If payment is being withheld due to a dispute regarding a specific shift or shifts, could you kindly identify those concerns, and we can adjust the invoice accordingly, so payment
could be forthcoming.
If you have communicated some of these issues in the past, we apologize for asking again and thank-you for your patience and prompt attention.
The Key (formerly Home Care Assistance)
514 907 5065
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-- Tim ThomasHead of Canada DivisionPlease note my email has changed:tt@TheKey.com(514) 591-9387TheKey.ca