--00000000000007623f060eb186d6 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hello Karianne, We just had a meeting with our Canada broker and we discussed your enrollment. It seems that they have been working behind the scenes but I was not in the loop; however, you have been approved. I am assuming you would like to be effective January 1, 2024, is this correct? I appreciate your patience. Thank you, Maria Cobb *Sr. Manager, Benefits* maria.cobb@thekey.com TheKey.com [image: TheKey] On Tue, Jan 9, 2024 at 6:31=E2=80=AFAM Timothy Thomas wrote= : > Thank you, keep us posted. > > On Mon, Jan 8, 2024 at 6:06=E2=80=AFPM Maria Cobb = wrote: > >> Yes, I do not understand the hold up. I followed up again and also >> reached out to our broker to assist. >> >> Thank you, >> >> >> Maria Cobb >> *Sr. Manager, Benefits* >> maria.cobb@thekey.com >> >> TheKey.com >> [image: TheKey] >> >> >> On Mon, Jan 8, 2024 at 2:55=E2=80=AFPM Timothy Thomas wr= ote: >> >>> Thank you. This is unacceptable for RBC. >>> >>> Tim Thomas >>> Head of Canada Division >>> *Please note my email has changed:* >>> tt@TheKey.com >>> (514) 591-9387 >>> TheKey.ca >>> [image: TheKey] >>> >>> >>> On Mon, Jan 8, 2024 at 5:34=E2=80=AFPM Maria Cobb wrote: >>> >>>> Hi Karianne, >>>> I have not received a response. I sent an email last Friday, but I >>>> will certainly demand an answer this week. >>>> >>>> Thank you for your patience. >>>> >>>> >>>> >>>> Maria Cobb >>>> *Sr. Manager, Benefits* >>>> maria.cobb@thekey.com >>>> >>>> TheKey.com >>>> [image: TheKey] >>>> >>>> >>>> On Mon, Jan 8, 2024 at 2:33=E2=80=AFPM Karianne Morais >>> karianne.morais@thekey.com> wrote: >>>> >>>>> Good evening Maria, >>>>> I am following up in regards to my health benefits, I was wondering i= f >>>>> you got an answer from RBC? Please let me know at your earliest conve= nience. >>>>> Regards, >>>>> >>>>> -- >>>>> *Karianne Morais* >>>>> >>>>> on call Staffing Manager / Gestionnaire du personnel sur appel >>>>> care solutions manager/ gestionnaire des solutions de soins >>>>> >>>>> Karianne.morais@TheKey.com >>>>> >>>>> 514-907-5065 >>>>> >>>>> >>>>> TheKey.ca >>>>> >>>>> [image: TheKey] >>>>> >>>>> > > -- > Tim Thomas > Head of Canada Division > *Please note my email has changed:* > tt@TheKey.com > (514) 591-9387 > TheKey.ca > [image: TheKey] > --00000000000007623f060eb186d6 Content-Type: text/html; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hello Karianne, We just had a meeting with our Canada = broker and we discussed your enrollment.=C2=A0 It seems that they have been= working behind the scenes but I was not in the loop; however, you have bee= n approved.=C2=A0 I am assuming you would like to be effective January 1, 2= 024, is this correct? I appreciate your patience. Thank you, = Mari= a Cobb Sr. Manager, Benefits maria.cobb@thekey.com = <font style=3D"font-family:Aria= l,Helv