--000000000000254fb805e328cf75 Content-Type: text/plain; charset="UTF-8" Will do, thanks! On Wed, Jul 6, 2022 at 3:21 PM Timothy Thomas wrote: > Thanks Brian, > > I'll get your access sorted right away. In the meantime, please enroll and > complete the salesforce training on our LMS - > https://learn.thekey.com/enrol/index.php?id=180 > > > > On Wed, Jul 6, 2022 at 4:18 PM Brian Boxall wrote: > >> Hi Tim, >> >> I do not have a Salesforce log in, nor have I received any training on it >> yet. >> >> Regards, >> >> >> >> On Wed, Jul 6, 2022 at 2:43 PM Timothy Thomas wrote: >> >>> Thanks Cindy. >>> >>> @Brian Boxall Are you able to log into >>> Salesforce? If so, have you received the basic training? >>> >>> If I'm not mistaken the training Dennis needed was with respect to the >>> Start of care documentation. We're waiting on Preston to provide us with >>> those details. >>> >>> On Wed, Jul 6, 2022 at 11:31 AM Matt Vijayan >>> wrote: >>> >>>> Excellent follow up email Cindy. >>>> >>>> #1 is completed from my end. Preston is working on the glitch. >>>> >>>> On Wed, Jul 6, 2022 at 10:55 AM Cindy Skulsky >>> cindy.skulsky@homecareassistance.com> wrote: >>>> >>>>> Good morning everyone, >>>>> Thank you again for joining the meeting yesterday. Please find >>>>> follow-up items below: >>>>> 1) Matt will connect with Preston Harlow regarding Wpg office missing >>>>> in "Start of Care"(Office reports) & "HCL Scorecard" (Office Sales) tabs in >>>>> Analytic Portal and Data collection missing in CCM Scorcard tab of Analytic >>>>> Portal. Also, corrupt data under client N.M. >>>>> >>>>> 2) Lead Quality/Intakes--Dennis to investigate nature of phone calls >>>>> coming in that do not pertain to Home Care Assistance. Chuck and Dennis to >>>>> work together on negative key words (online strategy) and Call Rail and to >>>>> send to John/Tim. >>>>> >>>>> 3) Tim to set up Sales Force training for Dennis and Brian. >>>>> >>>>> 4) Long Term Clients on hold--Wpg office will follow-up this week with >>>>> the following: >>>>> R.H. >>>>> L.S. >>>>> Brightwater Senior Living--Cindy will do. >>>>> >>>>> Please let me know if you have any questions. >>>>> Have a good day! >>>>> >>>>> *Cindy Skulsky, BSc, RN* >>>>> Home Care Liaison >>>>> Business Development >>>>> www.HomeCareAssistanceWinnipeg.ca >>>>> >>>>> cell: 204-688-6960 >>>>> email: *cindy.skulsky@homecareassistance.com >>>>> * >>>>> >>>>> >>>>> >>>>> *Champions of Aging Well* >>>>> >>>> >>> >>> -- >>> Tim Thomas >>> Head of Canada Division >>> *Please note my email has changed:* >>> tt@TheKey.com >>> (514) 591-9387 >>> TheKey.com >>> [image: TheKey] >>> >> >> >> -- >> Brian Boxall >> Employee/Client Care Manager >> Home Care Assistance of Winnipeg, MB >> Office: (204) 489-6000 >> 10B-1700 Corydon Avenue >> HCAWinnpeg.ca >> --- >> Read Our Testimonials >> Join Our Newsletter >> >> >> >> Champions of Longevity >> > > > -- > Tim Thomas > Head of Canada Division > *Please note my email has changed:* > tt@TheKey.com > (51