--000000000000ecfa8905f6e61ca8 Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: quoted-printable Hi Timothy, Louise and I have looked within CallRail to see where the form is submitted to. We do not see anything. I have looked at the source code (you know I am not a programmer) and I don't see an email noted in the code. As far as the distribution list, wouldn't this be set up within your email account? Sorry we are unable to help. Mark 613.228.2028 | 20eight.ca | Mark@20eight.ca On Tue, Mar 14, 2023 at 12:34=E2=80=AFPM Timothy Thomas wro= te: > @Louise Scanlan @Mark Dickie > > Mark & Louise, what is the distribution list for the inbound form > submissions on the Montreal website (via call rail)? > > On Tue, Mar 14, 2023 at 12:32=E2=80=AFPM Timothy Thomas w= rote: > >> you can access the form submissions here - >> https://app.callrail.com/analytics/a/864282189/reports/form-submission-l= ist#%7B%22report%22:%7B%22filters%22:%7B%7D%7D%7D >> >> >> On Tue, Mar 14, 2023 at 12:29=E2=80=AFPM Timothy Thomas = wrote: >> >>> There is a contact form on the site. Seems to be taking some extra time >>> to load - perhaps as I just purged the Cache, but you can see it here = - >>> https://www.homecareassistancemontreal.ca/contact.html >>> >>> On Tue, Mar 14, 2023 at 12:22=E2=80=AFPM Phil Chanda >>> wrote: >>> >>>> Hi Tim, >>>> >>>> Looks like Montreal doesn't have a contact form on the site. I'll >>>> setup a call for you and I to discuss, but we do not use Callrail as t= he >>>> distribution list - it typically gets recorded in the CMS, then routed= to a >>>> distribution list directly as soon as it comes it. >>>> >>>> Thanks, >>>> Phil >>>> >>>> >>>> >>>> On Tue, Mar 14, 2023 at 12:17=E2=80=AFPM Timothy Thomas wrote: >>>> >>>>> The contact form is driven by callrail, so the distribution list >>>>> should be on the admin portal. As far as I'm aware, they come in via >>>>> callrail directly and not through that Montrealintake@thekey.com dist= ro >>>>> group. >>>>> >>>>> On Tue, Mar 14, 2023 at 12:12=E2=80=AFPM Phil Chanda >>>>> wrote: >>>>> >>>>>> Hi Timothy, >>>>>> >>>>>> We received a note from Joey that he wasn't getting leads from >>>>>> Montreal. >>>>>> >>>>>> As a first step to check this, we wanted to make sure that the >>>>>> contact form is sending to "Montrealintake@thekey.com" (as it shows >>>>>> he's on the distribution list). >>>>>> >>>>>> Can you let us know if this email is being used to notify leads? >>>>>> Montrealintake@thekey.com >>>>>> >>>>>> Thanks, >>>>>> Phil >>>>>> >>>>>> On Tue, Mar 14, 2023 at 12:08=E2=80=AFPM Timothy Thomas >>>>>> wrote: >>>>>> >>>>>>> Hi Ryan, >>>>>>> >>>>>>> Might be easier to schedule a quick call. I'm not sure I understand >>>>>>> your question. >>>>>>> >>>>>>> Thanks >>>>>>> >>>>>>> On Tue, Mar 14, 2023 at 11:52=E2=80=AFAM Ryan O'Neill >>>>>>> wrote: >>>>>>> >>>>>>>> Good morning, >>>>>>>> >>>>>>>> We have been looking into editing the intake email used for contac= t >>>>>>>> forms on the Mont